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4 results for Customer Service Representative in Tempe, AZ

Frontline Agent Loss Mitigation
  • Tempe, AZ
  • onsite
  • Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make a high volume of outbound calls to mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First few weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM</li></ul><p><br></p>
  • 2026-07-07T17:33:58Z
Loss Mitigation Specialist
  • Tempe, AZ
  • onsite
  • Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make a high volume of outbound calls to mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First few weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM</li></ul><p><br></p>
  • 2026-06-19T17:53:43Z
Health Insurance Sales Agent
  • Tempe, AZ
  • onsite
  • Permanent / Full Time
  • 40000.00 - 55000.00 USD / Yearly
  • We are looking for a motivated Direct Insurance Sales Agent to join a growing health insurance sales team in Tempe, Arizona. In this role, you will guide individuals and families through coverage options, provide tailored recommendations, and create a confident, customer-focused buying experience. This opportunity is well suited for a sales specialist who enjoys consultative conversations, works well in a fast-moving call center environment, and is eager to build a long-term career in insurance sales.<br><br>Responsibilities:<br>• Respond to primarily inbound sales inquiries generated through marketing campaigns and partner channels, helping prospective customers explore available coverage options.<br>• Conduct thoughtful needs assessments by asking targeted questions, identifying protection gaps, and aligning customers with suitable health and supplemental insurance products.<br>• Review existing policies when appropriate and suggest adjustments or additional coverage that better supports each customer’s current situation.<br>• Achieve established sales objectives by maintaining strong conversion performance and increasing adoption of complementary insurance offerings.<br>• Foster lasting customer trust through clear, effective communication and a consultative approach during every interaction.<br>• Provide basic policy support and account-related assistance to ensure a smooth and positive customer experience from initial contact through follow-up.<br>• Stay dependable and prepared during scheduled shifts while maintaining strong attendance and punctuality standards.<br>• Balance call volume, follow-up tasks, and deadlines effectively in a high-energy sales setting.<br>• Complete additional assignments and support special projects as business needs evolve.
  • 2026-07-07T01:08:41Z
Front Desk Coordinator
  • Scottsdale, AZ
  • onsite
  • Temporary / Contract
  • 16.63 - 19.25 USD / Hourly
  • We are looking for a Front Desk Coordinator to support daily office operations in Scottsdale, Arizona. This Long-term Contract opportunity is ideal for someone who enjoys being the first point of contact, keeping administrative tasks organized, and helping the office run smoothly. The role offers room to learn and grow, and construction industry experience is helpful but not required for someone eager to build their skills.<br><br>Responsibilities:<br>• Welcome visitors and provide attentive front desk support as the primary administrative presence in the office.<br>• Answer and direct incoming calls through a multi-line phone system while handling general inquiries courteously.<br>• Maintain organized records by scanning, filing, and updating office documents accurately.<br>• Process incoming mail and coordinate the distribution of correspondence and packages to the appropriate team members.<br>• Review and forward invoices to the correct internal contacts to support timely processing.<br>• Make outbound calls as needed to gather information, confirm details, or assist with routine follow-up tasks.<br>• Track and organize W-9 forms and certificates of insurance to help maintain current vendor documentation.<br>• Order and monitor office supplies and prepare waiver documents to support day-to-day business needs.
  • 2026-07-06T18:48:39Z