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3 results for Customer Service Representative in Syracuse, NY

Customer Service Representative

Baldwinsville, NY
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Customer Service Representative to support a busy food and food processing operation in Baldwinsville, New York. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys assisting customers, handling high-volume communication, and keeping order information accurate and up to date. The person in this role will serve as a key point of contact for incoming inquiries while helping ensure requests are processed efficiently and professionally. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Enter customer orders accurately into company systems and verify details to support smooth processing. • Handle a steady volume of call center activity while maintaining a positive and service-focused approach. • Make outbound calls as needed to confirm order information, address questions, or provide updates. • Resolve routine customer concerns by gathering details, identifying solutions, and escalating more complex issues when appropriate. • Maintain organized and accurate records of customer interactions, requests, and order activity. • Work closely with internal teams to ensure customer needs are addressed promptly and service expectations are met.
2026-08-14T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing order-related requests, and working closely with internal teams to keep service operations running smoothly. In this role, you will serve as a key point of contact for customer communications while ensuring accuracy, responsiveness, and compliance with company standards. Responsibilities: • Respond to customer questions about product details, order progress, and service-related matters with accuracy and professionalism. • Enter new orders and update existing order information in line with established procedures and documentation requirements. • Coordinate with internal departments such as operations, sales, and logistics to address customer requests and move issues toward resolution. • Escalate customer concerns to the appropriate teams when needed, ensuring timely follow-up and clear communication throughout the process. • Conduct export compliance checks according to company guidelines before processing applicable transactions. • Examine purchase orders, customer agreements, and related terms to confirm completeness and alignment with business requirements. • Handle inbound and outbound customer communications to provide updates, clarify order information, and support ongoing account needs.
2026-08-14T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to support daily front-counter operations for a Long-term Contract position in Syracuse, New York. This role is ideal for someone who enjoys helping the public, handling administrative tasks with accuracy, and working in a fast-paced service environment. The assignment is expected to continue for approximately 24 months, with a schedule of Monday through Friday, and may be adjusted based on operational needs. Responsibilities: • Welcome visitors professionally and create a positive experience for customers upon arrival. • Review forms and supporting documents to confirm that required information is complete before processing. • Direct customer flow by monitoring and updating the queue system to keep service moving efficiently. • Evaluate vision screening outcomes and record qualifying results accurately in the appropriate computer system. • Provide hands-on assistance to individuals using self-service kiosks and answer basic process-related questions. • Capture customer photographs for driver's license-related transactions while following established procedures. • Perform data entry and routine clerical support with close attention to detail and accuracy. • Help maintain an organized service area while supporting day-to-day office operations as needed.
2026-08-14T00:00:00Z