We are looking for a detail-oriented individual to support daily front desk operations for a busy healthcare office in St. Cloud, Minnesota. This contract opportunity is ideal for someone who enjoys helping patients, managing administrative workflows, and keeping appointments and records accurate. The person in this role will serve as a key point of contact for visitors while ensuring smooth coordination of scheduling, payments, and insurance-related tasks.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the check-in process, and provide a courteous first point of contact at the front desk.<br>• Coordinate appointment calendars by booking, adjusting, and confirming visits to support efficient patient flow.<br>• Collect copays and other patient payments, issue receipts, and maintain accurate transaction records.<br>• Review insurance information before visits to confirm coverage details and help prevent scheduling or billing issues.<br>• Maintain current patient profiles by entering and revising demographic and documentation details in office records.<br>• Answer incoming calls on a multi-line phone system, respond to routine questions, and direct inquiries appropriately.<br>• Support general reception and administrative activities that keep daily office operations organized and responsive.
<p>We are looking for a detail-oriented Receptionist to support daily front-desk operations for a member-focused energy cooperative in Delano, Minnesota. This Long-term Contract position is ideal for someone who enjoys managing a busy lobby, handling a high volume of incoming calls, and providing helpful service to customers with billing, account, and general service questions. The person in this role will serve as a key first point of contact, ensuring visitors and callers are directed efficiently while maintaining a welcoming and organized environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, manage front-desk activity, and create a positive first impression for members, customers, and guests.</p><p>• Operate a multi-line phone and live switchboard system, answering a large volume of incoming calls and connecting each caller to the appropriate department.</p><p>• Assist callers with general inquiries related to billing, account support, new service requests, home construction questions, and security system information.</p><p>• Route service-related concerns to internal teams such as billing or member services to ensure timely follow-up and resolution.</p><p>• Maintain an orderly reception area while supporting day-to-day administrative tasks that keep the office running smoothly.</p><p>• Provide accurate information to members and customers while using strong judgment to prioritize urgent requests and direct traffic effectively.</p><p>• Support onsite office coverage during scheduled business hours and help ensure dependable front-desk service for a busy location.</p><p>• Contribute to a high-service environment by responding to questions efficiently and with attention to detail.</p>