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3 results for Program Manager in Springfield, VA

Program Coordinator

McLean, VA
onsite
Temporary
20 - 21 USD / Hourly
Join a dynamic team and make a concrete impact by supporting the operational success of key programs in our organization. As a Program Coordinator, you will play an essential role in planning, organizing, and executing program activities to ensure successful delivery and continuous improvement. You will be working onsite for a non-profit that has a great benefit package. Responsibilities:<ul><li>Coordinate program schedules, meetings, and communications to ensure timely completion of tasks.</li><li>Track program milestones and deliverables, providing regular updates to leadership.</li><li>Assist with budget preparation and expense tracking.</li><li>Support data collection, reporting, and analytics to measure program effectiveness.</li><li>Collaborate across departments to resolve issues and streamline processes.</li><li>Communicate effectively with stakeholders, including team members and external partners.</li><li>Prepare and maintain program documentation, reports, and correspondence.</li><li>Assist with program outreach, marketing, and participant engagement as needed.</li></ul>
2026-03-30T00:00:00Z

Project Manager

Washington, DC
onsite
Temporary
65 - 74 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-09T00:00:00Z

Software Developer

Washington, DC
onsite
Permanent
125000 - 150000 USD / Yearly
We are looking for a skilled Software Developer to join our team in Washington, District of Columbia. In this role, you will focus on creating and optimizing solutions using the Microsoft Power Platform while collaborating with stakeholders to address business needs. This position offers an exciting opportunity to leverage your expertise in software development to drive innovative and efficient solutions. Responsibilities: • Collaborate with stakeholders, project managers, and technical teams to identify requirements and translate them into Power Platform solutions. • Design and develop custom applications using Power Apps, ensuring smooth integration with existing systems. • Create automated workflows using Power Automate to enhance business processes and minimize manual efforts. • Develop and deploy conversational AI experiences with Copilot Studio to address organizational needs. • Utilize programming languages such as JavaScript, Power Fx, and C# to build efficient and scalable solutions. • Ensure that all solutions align with organizational goals and meet performance standards. • Provide technical support and troubleshooting for Power Platform applications to maintain operational efficiency. • Stay updated on emerging technologies and tools within the Microsoft ecosystem to continuously improve solutions. • Collaborate with cross-functional teams to ensure successful implementation and delivery of projects.
2026-04-07T00:00:00Z