<p>We are looking for a <strong>Bilingual Customer Experience Specialist</strong> who is passionate about delivering exceptional service and building strong relationships with customers. This role requires fluency in English and Spanish and offers an opportunity for growth into a permanent position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish.</li><li>Provide accurate information about products, services, and policies.</li><li>Ensure a positive and professional customer experience at all times.</li></ul><p><strong>Issue Resolution:</strong></p><ul><li>Investigate and resolve customer concerns promptly and effectively.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up to ensure customer satisfaction and resolution.</li></ul><p><strong>Data Management:</strong></p><ul><li>Maintain detailed and accurate records in CRM systems.</li><li>Update customer profiles and track interactions for quality assurance.</li><li>Generate reports as needed for management review.</li></ul><p><br></p>
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>The Order Entry Specialist is responsible for accurately and efficiently processing sales orders, customer data, and related documentation to ensure smooth business operations. This role serves as an essential link between customers, sales, and operations teams, maintaining a high level of accuracy and excellent communication throughout the order lifecycle.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive, review, and enter customer orders and data into the company’s order management system.</li><li>Verify order details for accuracy, including pricing, inventory availability, and shipping information.</li><li>Communicate with customers, sales, and internal departments to resolve any discrepancies or questions related to orders.</li><li>Monitor order status to ensure timely processing, shipping, and delivery.</li><li>Maintain accurate electronic and paper records of all orders and associated documents.</li><li>Assist with generating order reports and coordinating with production or shipping teams as needed.</li><li>Provide responsive customer service and proactively address client inquiries.</li><li>Identify areas for process improvement and contribute to team projects when required.</li></ul><p><br></p>
<p>We are seeking a knowledgeable and customer-focused <strong>Affordable Housing Specialist</strong> with <strong>Section 8 housing and Tax Recertification experience</strong>. The ideal candidate will be responsible for leasing affordable housing units, ensuring compliance with HUD and Section 8 program requirements, and supporting residents through the application and move-in process. This role plays a vital part in maintaining occupancy levels, building strong resident relationships, and ensuring regulatory compliance.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct leasing activities for affordable housing units, including marketing, showing units, and assisting with applications.</li><li>Process and certify Section 8 applications, annual re-certifications, and interim recertifications in compliance with HUD guidelines and local housing authorities.</li><li>Verify applicant eligibility by collecting and reviewing required income documentation, third-party verifications, and other necessary forms.</li><li>Ensure full compliance with Fair Housing laws, HUD regulations, and company policies.</li><li>Coordinate and schedule move-ins, inspections, and lease signings.</li><li>Maintain accurate records in property management software (e.g., Yardi, Entrada, RealPage, or similar).</li><li>Respond to resident inquiries, complaints, and maintenance requests with professionalism and urgency.</li><li>Assist in rent collection, late notices, and other administrative support duties.</li><li>Work closely with housing authorities and compliance teams to ensure accurate and timely reporting.</li><li>Support community engagement and resident retention efforts.</li></ul>
<p>Robert Half Finance is actively searching for a full-time Accounts Payable Specialist to join a great client of ours near Laurel, MD. This is a full-time direct-full-time opportunity that comes with amazing benefits. Your duties will include matching, batching, and coding invoices, resolving A/P issues, processing checks and handling special accounting projects. Our client offers amazing benefits and a very tenured team to learn from. For more information you can contact Cody Marshall at Robert Half.</p><p><br></p><p>What you get to do every day:</p><p>- Handle the administrative needs of the AP/Finance Department</p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p>- Produce full-cycle A/P</p><p>- Complete special projects on an as-needed basis</p><p>- Open, sort, and deliver department mail on a daily basis</p><p>- Help with internal and external audits as required</p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Handle the customer service needs of internal business partners</p>
<p><strong>Deskside Support Technician</strong></p><p><strong>Location:</strong> Washington, DC (100% On-Site; will transition to Merrifield, VA)</p><p><strong>Clearance Required:</strong> Current Secret Clearance (Public Trust candidates encouraged to apply) </p><p><strong>Duration: </strong>6 -month contract, potential for extension and conversion </p><p><strong>Overview</strong></p><p>We are seeking a <strong>Deskside Support Technician</strong> to join a dynamic IT services team supporting a federal program. This role operates in an office IT environment and focuses on delivering exceptional “white glove” service to end-users. You will work independently through a ticketing system to resolve technical issues promptly and professionally.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide deskside support for users based on dispatched tickets or on-site requests.</li><li>Perform break/fix support for government-issued end-user devices (e.g., replacing hard drives, batteries).</li><li>Install specialty software not packaged in SCCM.</li><li>Remove devices from the network as directed by security protocols.</li><li>Diagnose and resolve printer issues, including toner installation.</li><li>Maintain accurate and timely updates in the ITSM ticketing system.</li><li>Deliver high-quality customer service, including support for senior leadership offices, which may require occasional after-hours assistance.</li></ul><p> <strong>What Makes You Successful</strong></p><ul><li>Ability to prioritize tasks based on ticket urgency and customer needs.</li><li>Strong communication skills for clear and effective interaction with users.</li><li>Self-motivated and capable of working across multiple buildings without direct supervision.</li><li>Professionalism and responsiveness in high-visibility environments.</li></ul>
<p>Our client, located in Washington, DC, seeks a Payroll Processing Support professional for a contract assignment. This role is ideal for candidates with payroll experience using systems such as ADP Payroll, Paychex, or Paylocity, and familiarity with payroll for medium-sized organizations (100+ employees).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process regular payroll cycles using ADP, Paychex, or Paylocity software</li><li>Ensure accurate and timely payroll administration for 100+ employees</li><li>Manage payroll records, reconciliations, and reporting</li><li>Address payroll-related inquiries and resolve discrepancies</li><li>Maintain confidentiality and compliance with federal, state, and local regulations</li><li>Assist with year-end payroll activities and audits as needed</li></ul><p><br></p>
<p>Our client in Fairfax, Virginia is seeking a reliable <strong>Accounts Receivable Specialist</strong> to join their team. If you enjoy invoice tracking, solving payment issues, and maintaining positive client relationships, this could be a great match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and send invoices in a timely manner</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Resolve billing discrepancies and customer payment issues</li><li>Process incoming payments and update records</li><li>Reconcile AR activity and assist with aging reports</li></ul>
We are looking for a highly organized Registrar Services Specialist to join our team in Towson, Maryland. In this role, you will provide essential operational support to the Registrar’s Office, ensuring smooth registration processes and accurate academic records management. This is a long-term contract position ideal for someone who excels in administrative coordination and thrives in a detail-oriented environment.<br><br>Responsibilities:<br>• Assist students and faculty with registration-related inquiries, resolving issues and ensuring a seamless registration experience.<br>• Monitor and maintain the functionality of the registration system, addressing technical concerns as needed.<br>• Support course schedule updates and adjustments to align with institutional requirements.<br>• Update and manage the Registrar’s Office website, ensuring accurate and timely information is available.<br>• Compile and maintain academic records, ensuring data integrity and compliance with institutional policies.<br>• Generate and analyze reports related to student enrollment and academic progress.<br>• Coordinate calendar management and scheduling for Registrar’s Office activities.<br>• Provide administrative support for open and annual enrollment periods.<br>• Collaborate with other departments to support student information system processes and updates.
<p>We are offering a short-term contract employment opportunity for a Part Time Receptionist. This position is based in Arlington, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately. <strong>Must be able to work on Thanksgiving Day November 27th from 3 pm to 11 pm.</strong></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
We are looking for a skilled Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will be responsible for delivering exceptional customer service in a high-volume call center environment. This role requires strong communication abilities, multitasking skills, and a commitment to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls with professionalism and a friendly demeanor.<br>• Address customer inquiries, provide accurate product information, and offer effective solutions.<br>• Utilize multiple computer systems to locate, analyze, and document necessary information efficiently.<br>• Maintain a customer-first approach, demonstrating empathy and understanding during interactions.<br>• Accurately update customer accounts and document all interactions in the system.<br>• Work collaboratively with other departments to resolve complex customer issues.<br>• Consistently meet or exceed performance metrics and quality standards.<br>• Stay informed about company products, industry updates, and relevant policies.<br>• Provide feedback and suggestions to improve processes and enhance customer experiences.
<p>Robert Half has a new direct-hire opportunity for a Medical Accounts Receivable and Billing Specialist. This role will support a growing department. Our client offers great work-life balance and ability to work in a fast-paced environment where your work will make a big impact. This position sits on-site full-time Monday-Friday.</p><p><br></p><ul><li>Responsible for billing and coding</li><li>Collecting on past due balances</li><li>Insurance company follow-up</li><li>Maintain up to date information from insurance companies and customers</li><li>Reduce AR aging</li><li>Special project as assigned</li><li>Provide and obtain necessary documentation as needed</li></ul><p><br></p>
<p>The Recruiter is responsible for sourcing, screening, and facilitating the hiring of top talent for a dynamic financial services organization. This role partners closely with hiring managers to understand their staffing needs and develops strategic approaches to attract qualified professionals for both temporary and permanent positions. The Recruiter serves as a brand ambassador, ensuring a positive candidate experience and helping build a workforce aligned with the firm’s business goals<strong>.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with hiring managers to identify talent requirements and define job specifications for roles across finance, accounting, operations, compliance, and related functions.</li><li>Source, engage, and attract qualified candidates using multiple channels—including online databases, professional networks, direct referrals, and targeted outreach.</li><li>Screen resumes and conduct initial interviews to assess skills, experience, and cultural fit.</li><li>Manage the candidate pipeline, schedule interviews, and communicate feedback throughout the process.</li><li>Negotiate offers in line with compensation guidelines and facilitate onboarding documentation.</li><li>Build and maintain strong relationships with candidates to promote retention and support long-term talent pipelines.</li><li>Monitor industry trends to keep the recruitment strategy aligned with market best practices.</li><li>Comply with all internal policies and applicable federal, state, and local employment laws and regulations.</li><li>Represent the company's values and ethics throughout every stage of candidate engagement.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Senior Payroll Specialist to oversee payroll operations for a mid-sized organization in Northern, VA area. This role requires expertise in full-cycle payroll processing and multi-state and Canada and Mexico payroll compliance, ensuring timely and accurate payments for employees. If you thrive in fast-paced environments and possess strong knowledge of Workday systems, this position offers an excellent opportunity to contribute to a dynamic team.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle payroll processes, including data entry, calculation, and distribution, for employees across multiple states.</p><p>• Ensure compliance with state and federal payroll laws and regulations, including tax filings and reporting.</p><p>• Handle payroll for a workforce of 4500 employees with precision and attention to detail.</p><p>• Utilize Workday systems to streamline payroll operations and maintain accurate employee records.</p><p>• Address payroll-related inquiries and resolve discrepancies in a timely manner.</p><p>• Support audits by preparing required documentation and ensuring payroll records are complete and accurate.</p><p>• Collaborate with HR and finance teams to integrate payroll processes with broader organizational systems.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Stay updated on changes in payroll regulations and adapt practices accordingly.</p><p><br></p><p>All interested candidates in this Senior Payroll Specialist opportunity and other fulltime opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Baltimore, Maryland. This is a contract-to-permanent position within the medical devices industry, offering an opportunity to contribute to healthcare operations through accurate billing and coding practices. The ideal candidate will have hands-on experience in medical billing and a solid understanding of insurance processes, including Medicare, Medicaid, and third-party payers.</p><p><br></p><p>Responsibilities:</p><p>• Handle medical billing and coding tasks with precision and attention to detail.</p><p>• Reach out to insurance companies to resolve billing issues and ensure claims are processed effectively.</p><p>• Manage reimbursements and claims for Medicare, Medicaid, and third-party insurance providers.</p><p>• Collaborate with healthcare providers to verify patient insurance benefits and coverage.</p><p>• Maintain accurate records of billing and insurance communications.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Assist in identifying discrepancies in claims and resolving them promptly.</p><p>• Provide support in medical collections processes, ensuring timely payments.</p><p>• Communicate with patients regarding billing inquiries and insurance coverage.</p>
