<p>Robert Half is seeking a <strong>Salesforce Administrator / CRM & Data Systems Analyst</strong> for a mission-driven organization dedicated to helping individuals and families access housing, financial assistance, and critical community resources. This is a highly visible role responsible for serving as the primary owner of the organization's Salesforce environment, ensuring data integrity, system reliability, security, and reporting accuracy.</p><p><br></p><p>This position is ideal for a self-starter who enjoys working independently, solving business problems through technology, and partnering with non-technical stakeholders to improve processes and outcomes.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary administrator and subject matter expert for Salesforce and related business systems.</li><li>Manage, organize, and maintain critical program, client, and organizational data across multiple platforms while ensuring data integrity, security, and confidentiality.</li><li>Develop, maintain, and optimize workflows, reporting processes, forms, integrations, and data management practices.</li><li>Support government grant reporting and funding requirements by ensuring accurate, accessible, and reliable data.</li><li>Create, analyze, and distribute reports and dashboards that provide meaningful insights into program outcomes and organizational performance.</li><li>Troubleshoot Salesforce and integrated applications, including issues related to forms, workflows, and system integrations.</li><li>Perform data backup, recovery, and ongoing system maintenance activities to ensure platform reliability and continuity.</li><li>Monitor overall system health and proactively identify opportunities for process improvements, enhancements, and efficiencies.</li><li>Provide end-user support and respond to staff inquiries related to reporting, data quality, system functionality, and Salesforce usage.</li><li>Partner with leadership and program teams to understand business processes, map data flows, and recommend solutions that improve operational effectiveness.</li><li>Support reporting environments and data integrations that leverage Tableau for analytics and reporting.</li><li>Serve as a trusted resource across the organization by delivering exceptional customer service and technical support to non-technical users.</li></ul>
<p>We are looking for a property administration specialist to support customer property compliance activities for programs based in Cedar Rapids, IA. This onsite opportunity is a Long-term Contract position focused on maintaining strong alignment with government property requirements, internal standards, and customer expectations. The individual in this role will collaborate across program teams, site leadership, and external partners to help ensure accurate property oversight and consistent process execution.</p><p><br></p><p>Responsibilities:</p><p>• Monitor customer property activities to ensure alignment with contractual obligations, regulatory standards, and site-level procedures.</p><p>• Work closely with managers, functional teams, and program stakeholders to reinforce adherence to established property management practices.</p><p>• Prepare and distribute clear, timely reports and performance metrics related to property status for leadership and customer-facing needs.</p><p>• Complete property closeout tasks by verifying records, resolving outstanding items, and supporting final documentation requirements.</p><p>• Coordinate with contract management personnel to address property-related obligations throughout the life of each program.</p><p>• Support site and organizational process improvement efforts by identifying gaps, reviewing workflows, and helping strengthen compliance practices.</p><p>• Engage with government representatives, prime contractors, auditors, vendors, and internal teams to address property questions and documentation needs.</p><p>• Follow applicable trade compliance requirements and company policies in daily execution of property administration activities.</p>