<p>Robert Half Technology is seeking a Microsoft 365 Systems Administrator / Team Lead to support a client in the transportation industry in Seattle, Washington. This role will serve as a senior escalation point for the Help Desk team while supporting ongoing Microsoft 365 initiatives, system configurations, maintenance, and infrastructure projects.</p><p> </p><p>This position will work closely with internal teams to support and enhance the organization’s Microsoft ecosystem, including SharePoint, Exchange Online, and Entra ID environments.</p><p> </p><p><strong>Duration: </strong>Contract-to-hire</p><p><strong>Location: </strong>100% Onsite in Seattle, Washington</p><p><strong>Pay Rate: </strong>$60-$70/hourly</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary escalation point for Help Desk and end-user support related to Microsoft 365 technologies </li><li>Administer and maintain Microsoft 365 environments including: <strong>SharePoint Online, Exchange Online and Active Directory / Entra ID </strong></li><li>Support configuration, maintenance, and optimization of Microsoft 365 solutions and services </li><li>Collaborate with internal teams to gather requirements and implement technical configurations and solutions </li><li>Assist with the design and execution of M365-related initiatives and infrastructure improvements </li><li>Support ongoing infrastructure and migration projects, including Windows Server migrations from <strong>2016 to 2022 </strong></li><li>Provide leadership and mentorship to a small team, including oversight of 2 direct reports </li><li>Maintain security, user management, permissions, and administration best practices across Microsoft environments </li><li>Partner cross-functionally with technical and non-technical stakeholders in an Agile environment </li></ul><p><br></p>

<ul><li>Strong experience as a <strong>Microsoft 365 SME </strong></li><li>Hands-on administration experience with: <strong>SharePoint Online, Exchange Online, Active Directory and Microsoft Entra ID (Azure AD) </strong></li><li>Experience supporting and configuring enterprise Microsoft environments </li><li>Strong troubleshooting and escalation support experience </li><li>Experience supporting infrastructure upgrades and migrations </li><li>Ability to work in a fast-paced, collaborative environment </li><li>Strong communication and leadership skills </li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience leading or mentoring junior team members or Help Desk staff </li><li>Experience working in Agile environments </li><li>Experience supporting enterprise-level Microsoft infrastructure projects </li><li>Knowledge of Microsoft security and administration best practices </li></ul>

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