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4 results for Application Support Engineer in San Francisco, CA

Software Engineering Manager

San Francisco, CA
onsite
Permanent
270000 - 300000 USD / Yearly
We are looking for an experienced Software Engineering Manager to lead and scale our engineering team in San Francisco, California. In this role, you will play a pivotal part in mentoring developers, driving technical excellence, and partnering with clinical and operational teams to create impactful healthcare solutions. If you are a technical leader who values collaboration and is passionate about improving patient outcomes, we encourage you to apply. Responsibilities: • Lead and mentor a diverse engineering team, providing guidance to entry-level developers and supporting their growth. • Actively recruit talented Senior and Staff engineers to enhance the team's technical expertise. • Collaborate with clinical, operational, and product leadership to design technical solutions that address complex healthcare challenges. • Oversee code reviews and ensure high-quality software development practices are maintained across the team. • Align technical efforts with the product roadmap, ensuring clarity and removing obstacles to maintain development velocity. • Govern AI-assisted workflows, auditing outputs for compliance, performance, and edge case handling. • Cultivate a high-ownership culture within the team, encouraging accountability and pride in delivering impactful results. • Manage technical risks and maintain the integrity of distributed systems in a fast-paced, regulated environment. • Promote continuous improvement by fostering a culture of learning, innovation, and technical craftsmanship.
2026-03-29T00:00:00Z

Help Desk/Desktop Support Analyst

Redwood City, CA
remote
Temporary
28.5 - 33 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Redwood Shores, California. In this role, you will provide essential technical support for a global workforce, ensuring smooth IT operations and excellent user experiences across various platforms and devices. This position offers an exciting opportunity to work with cutting-edge technologies in a dynamic environment. Responsibilities: • Facilitate IT onboarding and offboarding processes for employees and contractors, including identity lifecycle management within Okta. • Provide remote technical support through Slack, Zoom, and other communication tools, addressing hardware and software issues for Windows, Mac, Linux, and ChromeOS. • Administer and troubleshoot SaaS tools such as Okta, Google Workspace, Slack, Zoom, and the Atlassian Suite, ensuring optimal functionality and user access. • Respond to service desk tickets and resolve technical issues, including password resets, account lockouts, and system access requests. • Implement and maintain least-privilege access controls, ensuring compliance with organizational IT policies. • Create and maintain detailed documentation, including technical guides and runbooks, to support IT operations and enable knowledge sharing. • Train end-users on new technologies and provide guidance on best practices for utilizing IT tools and systems. • Manage endpoint security and asset management tools, ensuring devices are secure and properly configured. • Collaborate with IT staff to process and triage support tickets, ensuring timely resolution of user inquiries. • Build and update a knowledge base to streamline IT processes and improve problem-solving efficiency.
2026-04-08T00:00:00Z

Platform Software Engineer III

San Ramon, CA
remote
Permanent
104000 - 153000 USD / Yearly
Robert Half is seeking a Senior Software Engineer III to join our Platform Engineering team, supporting the infrastructure, platforms, and services that power our applications and ELT/ETL processes. This is a high-impact role within a small, collaborative team, backfilling a recent retirement with an opportunity for knowledge transfer and cross-training. What You’ll Do Design, build, and deploy scalable infrastructure and platform components supporting cloud-native applications Lead development of CI/CD pipelines, infrastructure-as-code (IaC), and automation frameworks Own platform systems end-to-end, ensuring reliability, scalability, and performance Troubleshoot and resolve production issues, including outages, deployment failures, and infrastructure instability Support on-call rotation (every 3 weeks), handling P1 incidents and coordinating with external vendors (e.g., Microsoft) Collaborate across engineering, application, and security teams to improve platform capabilities Mentor entry level engineers, conduct code reviews, and drive engineering best practices Contribute to system design, documentation, and continuous improvement initiatives Work Breakdown 70% project-based work (building and deploying infrastructure) 30% operations/support (maintenance, troubleshooting, production support)
2026-04-13T00:00:00Z

Operations Support Specialist I

Palo Alto, CA
onsite
Temporary
25 - 40 USD / Hourly
We are looking for a detail-oriented Operations Support Specialist I to join our team in Palo Alto, California. In this long-term contract position, you will play a vital role in ensuring smooth and accurate patient registration processes while delivering exceptional customer service. This position requires someone who can manage multiple tasks efficiently, prioritize responsibilities, and maintain professionalism in a fast-paced environment. ESSENTIAL FUNCTIONSMaintain and distribute controlled documents to mobile and center locations.Maintains an inventory of controlled documents, labels and tags, fulfills orders to, and from multiple locations to ensure each location using preprinted materials are using the most current version of each document.% Time: 10%Maintains Donor Services Critical Supply Verification process by checking in supplies and verifying shipment number, lot number and expiration dates match what was logged by materials management. Verifies package inserts for updates or revision changes and obtains certificates from manufactures for products that require them.% Time: 20%Orders and maintains office supplies and equipment for donor services. Maintaining par levels for all office supplies and distributes them to locations when needed. Obtains special requested supplies and equipment for donor services by obtaining quotes from vendors and working with purchasing to ensure orders arrive quickly and on time to meet the varying needs of the donor services team.% Time: 10%Handles preventative maintenance (PM) and equipment repair tasks for donor services. Performs PM tasks on various equipment within donor services, reaches out to vendors and coordinates PM's for more complicated equipment. Handles problem equipment requests from staff members by diagnosing equipment and performing repairs on equipment when able or sending equipment out to vendors for more complicated repairs.% Time: 20%Handles bag and kit reporting for donor services by taking incoming problem bag and kit reports from donor services staff and completing vendor requirements to report any defective products to the vendor and our quality and regulatory affairs (QRA) team.% Time: 10%Maintains supply and equipment records for the OS department both in paper form when necessary and in digital form by entering information into a software system. Maintains the most current version of package inserts and certificates and obtains digital copies when possible. Recalls records from offsite storage when necessary.% Time: 10%Assists other Operations Support Specialists with projects and tasks as assigned.% Time: 20%
2026-03-25T00:00:00Z