We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p>We are hiring for an IT Consultant to own high‑visibility Infrastructure and End User Computing (EUC) escalations and serve as the primary liaison between delivery partners, executives, and business stakeholders. This role provides decision‑ready clarity to leadership, enforces vendor accountability, and ensures risks are clearly understood and actively managed. This is not a hands‑on delivery role, but a strategic leadership and escalation ownership position.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Own and manage high‑impact, executive‑visible escalations across Infrastructure and EUC domains.</p><p>· Hold strategic vendors, including Capgemini, accountable for delivery outcomes, commitments, and risk mitigation actions.</p><p>· Act as the primary onshore liaison for executives and business leaders, ensuring clear alignment and communication.</p><p>· Translate complex technical issues into business impact, risk posture, and actionable decision options.</p><p>· Deliver concise, leadership‑ready escalation updates, recommendations, and executive communication.</p><p>· Executive engagement and leadership‑level communications.</p><p>· Direct ownership of critical delivery risks and escalations.</p>