We are looking for a skilled Programmer Analyst to join our team in Frisco, Texas. In this role, you will design, develop, and maintain software applications to meet organizational objectives while ensuring optimal performance and compliance. This is an exciting opportunity to collaborate with cross-functional teams and contribute to innovative solutions.<br><br>Responsibilities:<br>• Design, develop, and implement software applications tailored to organizational needs.<br>• Troubleshoot, maintain, and optimize existing applications to enhance functionality and efficiency.<br>• Analyze user requirements and convert them into detailed technical specifications.<br>• Ensure applications align with corporate standards for security, reliability, and performance.<br>• Write, test, and debug code using appropriate programming languages and tools.<br>• Document workflows, processes, and technical specifications for future reference.<br>• Assist with system integration, data migration, and software implementation projects.<br>• Monitor application performance and conduct system audits to ensure smooth operation.<br>• Provide technical support to users and resolve application-related issues efficiently.<br>• Collaborate with vendors, consultants, and internal teams on complex development initiatives.
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. In this role, you will play a key part in analyzing and improving operational workflows within the pharmaceutical industry. You will collaborate with cross-functional teams to enhance efficiency, ensure compliance, and deliver actionable insights to drive strategic decisions.<br><br>Responsibilities:<br>• Identify opportunities for process improvement and design strategies to enhance operational efficiency across pharmacy workflows.<br>• Analyze and interpret operational data to generate insights that support better decision-making and optimization.<br>• Prepare detailed reports on performance metrics, trends, and key findings to inform leadership decisions.<br>• Assess existing workflows and implement changes to streamline processes and eliminate inefficiencies.<br>• Monitor operational costs, identify potential savings, and recommend cost-effective solutions.<br>• Ensure adherence to industry regulations and internal quality standards to maintain high service levels.<br>• Collaborate with teams across finance, business development, and operations to align goals and improve outcomes.
Key Responsibilities:<br><br>Must Have's:<br>**3 or more years of experience with ADP Payroll systems<br>**Multistate payroll processing experience<br>**Intermediate Excel <br><br>Payroll Processing & Compliance<br><br>Accurately process multi-state payrolls on weekly, bi-weekly, and semi-monthly cycles, ensuring adherence to federal, state, and local wage and hour laws.<br>Review, analyze, and enter payroll data using ADP Vantage or similar platforms.<br>Manage exceptional payroll transactions including out-of-sequence runs, reversals, reissues, and manual payments.<br>Coordinate the administration of employee wage garnishments, such as child support orders, tax levies, and other deductions.<br>Investigate and resolve payroll inconsistencies, including tracking stale checks and processing necessary adjustments.<br>Provide initial troubleshooting and resolve payroll issues prior to escalating to ADP support.<br>Process Review & Continuous Improvement<br><br>Evaluate current payroll processes and internal controls to pinpoint inefficiencies, risks, and potential improvements.<br>Develop actionable recommendations for process enhancements and present findings to leadership.<br>Assist with the implementation and documentation of approved process changes.<br>Analysis, Reporting & Cross-Functional Support<br><br>Generate and support payroll reporting and metrics by leveraging data and system reports.<br>Collaborate closely with HR, Finance, and business units to provide payroll expertise and insights.<br>Support department initiatives, including payroll system enhancements and merger/acquisition activities.<br>Training, Collaboration & Team Support<br><br>Actively share expertise, mentor team members, and contribute to ongoing team development.<br>Serve as a primary payroll contact for designated business units or departments.<br>Consistently deliver excellent customer service while balancing accuracy, compliance, and tight deadlines.<br>Qualifications:<br><br>Required:<br><br>3–5 years’ payroll experience with enterprise payroll systems (ADP experience highly preferred).<br>Demonstrated experience with multi-state payroll processing and compliance.<br>In-depth knowledge of wage garnishments and payroll tax regulations.<br>Proficiency in Excel at intermediate or advanced level.<br>Ability to manage sensitive/confidential information with discretion.<br>Strong analytical thinking and problem-solving capabilities.<br>Proven ability to prioritize multiple tasks in a fast-paced, deadline-driven environment.<br>Skilled at both written and verbal communication.<br>Team player who thrives in collaborative, customer-oriented environments.<br>Preferred:<br><br>Experience supporting payroll-related projects or assisting with system implementations.<br>Education:<br><br>Bachelor’s degree in a relevant field, APA payroll certification, or equivalent combination of education and experience.
<p>POSITION SUMMARY</p><p>As a member of the Enterprise Architecture team, the Software Architect will be responsible for building cloud native and highly scalable enterprise level software products with Azure being the preferred cloud platform of use. This role will also be responsible for architecting and implementing micro-service architecture for enterprise level business applications that are aligned with overall business strategy.</p><p><br></p><p>Essential Functions, Duties, and Responsibilities</p><p>• Evaluates internal functions, system development strategies, and suggest recommended improvements.</p><p>• Develop system architecture models to align with the organization's strategies and goals.</p><p>• Organizes team trainings to improve employees' knowledge and skills for organizational, developmental growth.</p><p>• Develops methods for compliance architecture, such as but not limited to data storage, metadata management, and change control.</p><p>• Identify and implements build versus buy strategies, mentor personnel, and views of the overall system strategy.</p><p>• Steers the effort to promote existing custom applications to cloud platform.</p><p>• Implements solution design standards and develops reference implementations.</p><p>• Provides documentation, training, and support for the designed solution.</p><p>• Contributes to the timely, high-quality delivery of customer facing software projects.</p><p>• Ability to assist business partners to be self-sufficient in designing business process workflows.</p><p>• Understandings of various cloud offerings - Saas, Paas and Iaas.</p><p>• Maintain up-to-date industry knowledge of relational and NoSQL databases and new cutting edge technologies around Single Sign-On, Mobile development, DevOps, Software Architecture, Cloud Offerings etc.</p><p><br></p><p><br></p>
<p>We are seeking a collaborative and business‑focused Business Systems Analyst to serve as the primary liaison between IT and key business stakeholders. This role is ideal for someone who enjoys translating business needs into functional requirements, supporting system enhancements, and ensuring technology solutions align with operational goals. While this is <em>not</em> a coding or development position, the role includes light configuration work—such as permissions management and workflow setup.</p><p>For more details, please apply and provide an updated resume for this opening specifically.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the strategic liaison between IT teams and business units, ensuring clear communication, alignment, and expectation management.</li><li>Gather, document, and translate business requirements into functional specifications for IT teams and vendors.</li><li>Support system configuration tasks including user permissions, workflow setup, and basic administrative changes.</li><li>Partner with business leaders to understand current processes, identify gaps, and recommend technology-driven improvements.</li><li>Assist in testing system changes, validating requirements, and coordinating user acceptance testing (UAT).</li><li>Manage small enhancements or process updates from requirements through delivery.</li><li>Support implementation of new systems or feature updates, including training and documentation when needed.</li><li>Track and report on progress, risks, and milestones for ongoing enhancements or operational initiatives.</li><li>Build strong relationships with stakeholders, becoming a trusted subject-matter partner for both IT and business functions.</li><li>Contribute to continuous improvement initiatives within systems, workflows, and cross‑functional processes.</li></ul><p><br></p>
We are looking for a detail-oriented Business Analyst to join our team in Dallas, Texas. In this role, you will bridge the gap between business needs and technical solutions by gathering requirements, analyzing data, and supporting system workflows. Your expertise in documentation and communication will be instrumental in ensuring project success across multiple teams.<br><br>Responsibilities:<br>• Gather, document, and organize business requirements to support project goals.<br>• Develop user stories, acceptance criteria, and use cases to guide system development.<br>• Create and maintain workflow diagrams, data flow diagrams, and business rules documentation.<br>• Perform data validation and reconciliations using tools such as Excel.<br>• Verify business rules against system data and assist in creating data dictionaries.<br>• Acquire knowledge of system workflows and document end-to-end processes.<br>• Collaborate with stakeholders across Clinical, Pharma, Operations, and IT teams to facilitate requirements meetings.<br>• Draft detailed meeting notes, track open questions, and coordinate follow-ups.<br>• Assist in creating and executing test plans, logging defects, and validating fixes.<br>• Support go-live activities by ensuring system readiness and defect resolution.
We are looking for an experienced Senior Analyst to join our team on a long-term contract basis in Irving, Texas. In this role, you will analyze complex data sets to identify opportunities for process improvement and deliver actionable strategies to enhance outcomes. This position requires someone with strong attention to detail who can transform data into meaningful insights to drive success.<br><br>Responsibilities:<br>• Analyze and interpret large, complex data sets to identify trends, patterns, and opportunities for optimization.<br>• Develop actionable strategies and recommendations based on data insights to improve processes and performance.<br>• Collaborate with cross-functional teams to ensure data-driven solutions align with organizational goals.<br>• Create detailed reports and presentations to communicate findings and strategies effectively to stakeholders.<br>• Monitor the implementation of recommended changes and evaluate their impact on business outcomes.<br>• Identify areas for continuous improvement and propose innovative approaches to address challenges.<br>• Utilize advanced analytical tools and techniques to extract valuable insights from diverse data sources.<br>• Ensure data accuracy and integrity while conducting analyses and preparing reports.<br>• Stay updated on industry trends and best practices to incorporate cutting-edge solutions into analysis processes.
We are looking for a dedicated Help Desk Analyst to join our team in Dallas, Texas. This role involves providing Level 1 technical support to end users within a managed services environment, addressing issues related to desktops, hosted applications, and basic networking. The ideal candidate will have a strong customer service mindset and a passion for solving technical challenges efficiently and professionally.<br><br>Responsibilities:<br>• Offer first-level technical support for Windows desktops, virtual desktops, and hosted applications.<br>• Troubleshoot and resolve login issues, password resets, and account access problems.<br>• Document all technical issues, resolutions, and processes in the ticketing system for future reference.<br>• Escalate complex issues to higher-level support teams following established protocols.<br>• Monitor system alerts and notifications, ensuring prompt response and escalation when necessary.<br>• Deliver exceptional customer service by maintaining clear communication and timely resolution of issues.<br>• Assist with onboarding processes, including account creation and access provisioning.<br>• Collaborate with team members to ensure efficient ticket management and workflow.<br>• Maintain a systematic approach to troubleshooting and problem-solving in a structured help desk environment.