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1 result for Customer Solutions Supervisor in Rutland, VT
- Glens Falls, NY
- onsite
- Permanent / Full Time
- 60000.00 - 70000.00 USD / Yearly
- <p>Our client is seeking a <strong>Payments Operations Team Lead (ACH & Wire)</strong> to join its operations team. This position is ideal for an experienced payments, deposit operations, or treasury professional looking to combine hands-on operational responsibilities with team leadership, process improvement, and regulatory compliance oversight.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily ACH and wire processing activities, ensuring transactions are completed accurately and on time.</li><li>Provide leadership, guidance, and workflow oversight to a team of payment operations professionals.</li><li>Manage ACH origination, returns, reversals, exception processing, and related operational activities.</li><li>Support domestic and international wire transfer operations, including approvals, callbacks, exception handling, and issue resolution.</li><li>Monitor operational risk, identify potential fraud indicators, and assist with remediation efforts.</li><li>Conduct ACH risk reviews, exposure monitoring, and compliance-related assessments.</li><li>Ensure adherence to NACHA rules, OFAC requirements, BSA/AML regulations, Regulation E, and internal policies.</li><li>Support audits, internal control reviews, and operational risk management initiatives.</li><li>Participate in process improvement efforts, system enhancements, testing, and implementation of new payment technologies.</li><li>Collaborate with cross-functional teams to improve workflows, resolve issues, and support business objectives.</li><li>Assist with training, coaching, quality reviews, and development of team members.</li></ul><p><br></p>
- 2026-09-21T17:05:32Z