1 result for Solutions Developer I in Rocky Mount, VA

Director of Patient Access

Roanoke, VA
onsite
Permanent
105000.00 - 120000.00 USD / Yearly
We are looking for an experienced Senior Director of Patient Access to lead and oversee all aspects of patient registration, admissions, scheduling, insurance verification, and other front-end revenue cycle operations. Based in Roanoke, Virginia, this role is critical to ensuring operational efficiency, compliance with healthcare regulations, and delivering an exceptional patient experience. The ideal candidate will have a proven track record in healthcare administration and a passion for optimizing processes to support financial health and patient engagement. Responsibilities:• Direct and manage the operations of the Patient Access department, including registration, admissions, scheduling, insurance verification, and switchboard services.• Develop and enforce policies and procedures to ensure accurate patient data collection and adherence to healthcare regulations.• Lead training programs, staff development initiatives, and performance evaluations for department staff.• Establish and monitor key performance metrics to evaluate patient flow, financial clearance, and customer service standards.• Collaborate with revenue cycle, clinical, and IT teams to enhance patient registration processes and improve overall experience.• Implement strategies to drive patient engagement and support digital health initiatives, including telemedicine access.• Address and resolve escalated patient or provider concerns related to registration and access issues.• Oversee departmental budget and resource allocation to optimize efficiency and reduce costs.• Ensure compliance with value-based care models, data security protocols, and documentation standards.• Prepare and present comprehensive reports on department performance to senior leadership.
2026-03-05T14:58:41Z