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1 result for Customer Service Representative in Ripon, WI
- Portage, WI
- onsite
- Temporary / Contract
- 19 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, empathy, and clear communication.</p><p>• Assist individuals with questions, service needs, and general account or order-related concerns.</p><p>• Enter orders and update customer information accurately within the appropriate systems.</p><p>• Handle a steady flow of phone interactions while maintaining quality and attention to detail.</p><p>• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.</p><p>• Document conversations, actions taken, and next steps to ensure complete service records.</p><p>• Resolve routine issues promptly and escalate more complex matters to the appropriate team.</p><p>• Support day-to-day call center operations by meeting service expectations and response timelines.</p>
- 2026-08-04T00:00:00Z