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4 results for Customer Service Representative in Richmond, VA

Logistics Coordinator

Oilville, VA
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Customer Service Rep to join a team in Oilville, Va. This is a contract to hire position which supports customers and internal sales operations by handling inquiries, preparing pricing information, and ensuring orders move through the process accurately and on schedule. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to manage multiple requests while maintaining a high level of accuracy. Responsibilities:• Respond to customer calls and messages promptly, providing helpful information on products, order status, and service-related questions.• Prepare accurate pricing and quotation details for parts and equipment, maintain records of issued quotes, and follow up with customers in a timely manner.• Enter sales orders with complete and correct information, ensuring product details, specifications, and customer requirements are clearly documented.• Partner with sales representatives to support account activity, share order updates, and provide information needed for customer communication.• Coordinate with shipping and production teams to help keep orders on track and communicate estimated delivery timing when needed.• Assist with return requests by supplying the documentation and details required to process authorizations efficiently.• Support account follow-up activities related to outstanding balances and collaborate with internal teams on customer account matters.• Review open orders, drop-ship activity, and inbound shipment status on a regular basis, updating records and notes to keep information current.• Manage order revisions carefully by documenting changes and ensuring updated instructions are shared with the appropriate teams.
2026-06-12T17:43:43Z

Facilities Manager

Richmond, VA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for an organized and service-focused Facilities Manager to support daily workplace operations in Richmond, Virginia. This Long-term Contract position is ideal for someone who can create a well-run, detail-oriented office environment while balancing administrative coordination, vendor support, and front-desk responsibilities. The successful candidate will build strong relationships with employees, visitors, and business partners while helping ensure the facility operates efficiently, safely, and in line with service expectations. Responsibilities:• Oversee daily facility activities to keep the workplace clean, functional, and responsive to business needs.• Serve as a primary point of contact for employees, visitors, and client representatives, addressing questions and resolving service-related concerns in a timely manner.• Coordinate reception coverage and front-desk activities to create a welcoming and well-organized experience for guests and staff.• Manage office supply inventory, place orders as needed, and maintain appropriate stock levels to support uninterrupted operations.• Monitor the quality of workplace services and general maintenance, following up on issues to help meet established service expectations.• Support and guide on-site staff by encouraging accountability, teamwork, and consistent attention to safety and service standards.• Communicate clearly with executive assistants, service providers, and internal stakeholders to support smooth office operations and effective problem resolution.
2026-06-12T19:23:42Z

Shareholder Servicing Agent

Richmond, VA
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for a detail-oriented Shareholder Servicing Agent to support transfer agency operations in Richmond, Virginia. This position is well suited to someone with a foundation in accounting support and administrative processing who can manage financial records accurately and respond to shareholder-related requests with professionalism. The role requires strong organization, careful data handling, and the ability to work efficiently across transaction processing and account maintenance activities. Responsibilities: • Process shareholder transactions and account updates with a high level of accuracy while maintaining complete and organized records. • Review incoming financial and service documents, enter key details into internal systems, and verify information before finalizing transactions. • Support daily accounting-related tasks by assisting with payment tracking, receivable activity, and invoice documentation as needed. • Respond to shareholder and internal inquiries in a timely manner, providing clear information and escalating issues when appropriate. • Reconcile account information by comparing transaction data, identifying discrepancies, and helping resolve outstanding items. • Maintain current client and shareholder records by updating account details, ownership changes, and related documentation. • Assist with operational workflows tied to department procedures, including data validation and processing adjustments when required. • Contribute to service quality by following compliance standards, meeting processing deadlines, and supporting accurate reporting.
2026-06-11T13:14:02Z

IT Procurement Analyst

Mechanicsville, VA
onsite
Temporary / Contract
30.00 - 35.00 USD / Hourly
Position OverviewWe are seeking an experienced IT Procurement Analyst to support procurement and finance operations for statewide technology initiatives. This role is responsible for managing end-to-end IT procurements.The ideal candidate is a detail-oriented self-starter with strong analytical skills, experience navigating formal procurement processes (IFBs/RFPs), and the ability to collaborate with cross-functional stakeholders in a fast-paced environment.Key Responsibilities<ul><li>Procurement & Contract Management</li><li>Stakeholder & Vendor Engagement</li><li>Technical & Analytical Support</li></ul>
2026-05-29T20:53:50Z