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2 results for Programmer Analyst in Portage, MI
- Kalamazoo, MI
- onsite
- Temporary
- 19.95 - 23.1 USD / Hourly
- We are looking for a detail-oriented Help Desk Analyst to join our team in Kalamazoo, Michigan. In this role, you will assist with technical support, equipment upgrades, and troubleshooting tasks. This is a long-term contract position ideal for individuals with a strong foundation in technology and a passion for problem-solving.<br><br>Responsibilities:<br>• Provide hands-on technical support for equipment setups, swaps, and upgrades.<br>• Perform troubleshooting and maintenance for Chromebooks, PCs, and related devices.<br>• Conduct equipment refreshes to ensure systems are up-to-date and operating efficiently.<br>• Assist users with hardware and software issues, delivering clear and effective solutions.<br>• Maintain accurate documentation of technical support activities and resolutions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Ensure all workstations are configured and functioning according to company standards.<br>• Respond promptly to technical inquiries and deliver exceptional customer service.<br>• Test and verify the functionality of updated or replaced equipment.<br>• Stay informed about emerging technologies to enhance support capabilities.
- 2026-03-09T00:00:00Z
- Kalamazoo, MI
- onsite
- Temporary
- 21.85 - 25.3 USD / Hourly
- We are looking for a dedicated Help Desk Analyst to provide efficient technical support for a paper and packaging industry client located in Kalamazoo, Michigan. This is a long-term contract position that requires onsite presence to ensure seamless operations and assist in resolving IT-related challenges. The ideal candidate will play a key role in maintaining hardware and software systems while delivering exceptional service to users.<br><br>Responsibilities:<br>• Diagnose and address basic IT issues to minimize downtime and ensure smooth operations.<br>• Prepare and configure PCs and laptops through imaging and setup processes.<br>• Set up and maintain workstations, ensuring proper functionality and accessibility.<br>• Install and connect printers and other hardware devices to the network.<br>• Perform routine troubleshooting for hardware, software, and connectivity issues.<br>• Conduct hardware upgrades and installations to meet evolving user needs.<br>• Provide technical support for software installations and resolve application-related problems.<br>• Assist in maintaining a data center environment, ensuring optimal system performance.<br>• Deliver desktop support by addressing user concerns and resolving technical issues.<br>• Collaborate with team members to enhance IT service delivery and improve system reliability.
- 2026-02-25T00:00:00Z