<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>
We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on experience with desktop systems, common business applications, and user support processes in an environment that values learning and skill development.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, desktop, and basic software issues affecting end users.<br>• Respond to service desk requests in a timely manner, document resolutions clearly, and keep ticket records up to date.<br>• Troubleshoot problems related to Microsoft Windows 10, user workstations, and standard office applications.<br>• Support account access and user administration tasks within Active Directory, including routine account maintenance.<br>• Assist users with setup, configuration, and basic connectivity issues involving desktops, peripherals, and networked equipment.<br>• Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams.<br>• Contribute to a positive customer experience by explaining technical solutions in a simple, clear manner.<br>• Participate in training and continuous learning activities to expand technical knowledge and strengthen support capabilities.
<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>