<p>We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.</p><p>• Enter contractual details into Salesforce and maintain organized electronic documentation.</p><p>• Modify customer licenses for new accounts and manage renewals for existing accounts.</p><p>• Notify customers about their registration links and provide guidance on the registration process.</p><p>• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.</p><p>• Utilize Microsoft Excel to ensure proper data management and reporting.</p><p>• Fulfill orders in compliance with company protocols and procedures.</p><p>• Maintain consistent communication with stakeholders to ensure seamless operations.</p>
<p>We are looking for a Patient Accounts Insurance Specialist to join our team on a contract basis. In this role, you will play a vital part in ensuring the accurate billing and processing of insurance claims while adhering to established guidelines and procedures. This position requires strong attention to detail, excellent communication skills, and a thorough understanding of medical billing and coding practices. This role is part time, approximately 10 hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit insurance claims using appropriate codes and ensure compliance with billing guidelines.</p><p>• Review new patient admissions to accurately bill based on facility, state, funding plan, and contract requirements.</p><p>• Maintain detailed knowledge of coding systems such as ICD-10 and claim field requirements for both facility and detail-oriented services.</p><p>• Utilize electronic claim submission systems and clearinghouses efficiently.</p><p>• Interpret and adhere to billing policies and procedures specific to the organization's facilities and states.</p><p>• Communicate effectively with patients, guarantors, and insurance companies to clarify billing processes and resolve concerns.</p><p>• Coordinate conference calls to address complex insurance issues involving patients and insurance representatives.</p><p>• Perform regular account reviews and follow up on outstanding claims in accordance with established procedures.</p><p>• Ensure claims are processed accurately by researching insurance payments and performing detailed reviews.</p><p>• Work collaboratively with managed care staff for precertification needs and appeals processes.</p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. </p><p><br></p><p>After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). </p><p>o English speaking day shift: $16</p><p>o Bilingual speaking day shift: $18</p><p><br></p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p><br></p>
<p>Robert Half is looking for a detail-oriented and customer-focused Call Center Specialist to join a team based in Philadelphia, Pennsylvania. The ideal Call Center Specialist candidate will deliver exceptional support to applicants while managing administrative responsibilities with precision. This contract to permanent Call Center Specialist position offers an excellent opportunity to grow within a well-respected organization. Click the apply button today and get your career moving in the right direction as a Call Center Specialist today. If you have any questions, please contact Robert half at 215-568-4580 and mention job reference# 03720-0013420015.</p><p><br></p><p>As a Call Center Specialist your responsibilities will include but aren't limited too:</p><p>• Assist applicants by scheduling and coordinating appointments with accuracy and a strong attention to detail.</p><p><br></p><p>• Download and organize medical records as PDFs, ensuring they are renamed and stored according to contract guidelines.</p><p><br></p><p>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.</p><p><br></p><p>• Maintain accurate data entry records and ensure compliance with company standards.</p><p><br></p><p>• Collaborate with team members to manage shifting priorities and meet deadlines.</p><p><br></p><p>• Utilize Microsoft Office, Adobe, and customer service software to perform daily tasks effectively.</p><p><br></p><p>• Ensure all tasks are completed with a high degree of attention to detail.</p><p><br></p><p>• Perform additional administrative duties as required to support the team.</p>
We are looking for a dedicated and adaptable Admissions Representative to join our team in Minneapolis, Minnesota. In this role, you will support the admissions and records operations by maintaining production goals while ensuring a positive experience for applicants and learners. This is a long-term contract position that offers the opportunity to contribute to continuous improvement efforts and skill development in a dynamic higher education environment.<br><br>Responsibilities:<br>• Achieve and maintain production targets to meet departmental goals and service level agreements.<br>• Cross-train on workflows outside of your primary area to provide broad operational support.<br>• Address escalated issues and work to resolve applicant and learner concerns effectively.<br>• Collaborate with various internal departments to identify process improvement opportunities.<br>• Participate in quality assurance activities to identify and resolve process defects.<br>• Support training initiatives by serving as a subject matter expert or trainer for team members.<br>• Contribute to knowledge management by maintaining accurate process documentation and job aids.<br>• Engage in problem-solving projects to enhance efficiency and the overall user experience.<br>• Take part in leadership and skill development activities to strengthen operational skills and team collaboration.<br>• Act as a subject matter expert on enterprise-wide initiatives and departmental teams.