<p>Our client is seeking a Platform Software Engineer III – ATI to support the underlying infrastructure, platforms, and services that power applications and ELT/ETL processes. The ideal candidate will have a strong foundation in infrastructure automation, cloud technologies (AWS/Azure), monitoring, CI/CD frameworks, and platform reliability. Hands-on experience with programming and scripting languages such as Python, Spark, Jupyter Notebooks, Java, SQL, and Shell scripting is essential. </p><p> This role focuses on building and maintaining scalable, reliable, and secure platform components that enable development teams to deliver features efficiently. Responsibilities include designing and implementing system improvements, managing infrastructure as code, optimizing CI/CD workflows, supporting production environments, collaborating across teams, and participating in all phases of the development life cycle. </p><p> What You’ll Do: Design and develop complex platform components for core infrastructure, CI/CD pipelines, and cloud-native services. </p><p> Implement and maintain components across the platform stack, including IaC, middleware, orchestration, and monitoring. </p><p> Conduct peer code reviews, provide guidance, and mentor entry level engineers. </p><p> Refactor and improve existing platform code for scalability, maintainability, and performance. </p><p> Deliver robust, testable modules using TDD methodologies. </p><p> Lead the design of infrastructure modules, CI/CD integrations, and system automation with high availability and fault tolerance. </p><p> Produce and maintain technical design documentation. </p><p> Define and review integration and unit testing strategies. </p><p> Debug and resolve infrastructure-level issues, deployment failures, and automation bugs. </p><p> Provide Level III support for critical production issues. </p><p> Collaborate across teams to improve platform services and reliability.</p>
<p>Are you a tech-savvy problem solver with a passion for cloud infrastructure and identity access management? Do you thrive in a collaborative, mentorship-driven environment where cultural fit and team dynamics are just as valued as technical expertise? If so, we have an exciting opportunity for you!</p><p> </p><p>Our Oakland-based client is seeking a contract-to-hire Senior IT Infrastructure Engineer to join their dynamic team in a fully remote capacity (need to work PST hours). This role is perfect for a tech enthusiast with a strong background in cloud infrastructure, identity management, and a knack for fostering teamwork and knowledge sharing.</p><p> </p><p>Key Responsibilities:</p><p>-Take ownership of Okta Identity Access Management (IAM) systems, including managing workflows, device trust, SSO, and authentication policies to ensure secure and seamless operations.</p><p>-Oversee and optimize Azure cloud infrastructure and contribute expertise in designing, implementing, and managing related systems. Familiarity with AWS and networking concepts such as VPCs and network gateways will also be helpful.</p><p>-Manage and support VMware and server environments, though the primary focus will be cloud-based systems. On-premise responsibilities will largely pertain to office IT services.</p><p>-Collaborate with the team to ensure proper SaaS integrations, identifying opportunities for enhanced functionality and efficiency.</p><p> </p><p>What We’re Looking For:</p><p>-Deep technical skills: You have robust experience with Okta IAM and Azure cloud infrastructure and working knowledge of AWS. Expertise in networking concepts and VMware adds to your strong technical foundation.</p><p>-Team player: You value collaboration and are willing to mentor and share knowledge with your teammates. The ability to maintain a positive, open, and inclusive work environment is key.</p><p>-Excellent communication: Your ability to clearly and enthusiastically communicate complex technical concepts helps the entire team learn and grow together.</p><p>-Adaptability and enthusiasm: You have a positive attitude, a passion for problem-solving, and the drive to contribute positively to the company’s mission and culture.</p><p> </p><p>Nice to Haves:</p><p>-Experience with SaaS integrations (bonus points, but not required).</p><p> </p><p>Why Join This Team?</p><p>The team culture is incredibly collaborative, fostering mentorship and openness at all times. The current team member going on leave is a vital mentor, so they’re looking for someone who will not only hit the ground running but also contribute to maintaining the spirit of support and mutual learning.</p><p> </p><p>If you’re ready to bring your expertise in IT infrastructure and thrive in a team-oriented, mentorship-driven environment, we’d love to hear from you!</p><p> </p><p>Apply today to jumpstart the next exciting chapter in your IT career</p>
<p>We are looking for a dynamic Technical PreSales Engineer to join a high-growth company. This is 100% remote! In this role, you will be instrumental in helping customers navigate technical challenges and make informed decisions about cloud architecture solutions during the sales process. You will work in a collaborative environment, driving impactful results through technical expertise and effective communication.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert guidance to customers on cloud architecture and address technical inquiries during the sales cycle.</p><p>• Develop and deliver engaging presentations that showcase the value and capabilities of our platform.</p><p>• Analyze customer requirements and align solutions to meet their business needs.</p><p>• Collaborate with sales teams to strategize and support customer engagements.</p><p>• Stay updated on industry trends and emerging technologies to provide innovative solutions.</p><p>• Drive business outcomes by effectively linking technical solutions with customer goals.</p><p>• Participate in team meetings to share insights and refine strategies for technical presales.</p><p>• Ensure seamless communication between technical and non-technical stakeholders.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. In this Desktop Support role, you will provide technical support and troubleshooting expertise to ensure smooth operations across various systems and devices. This Desktop Support role is a great opportunity to work on a long-term contract, collaborating with professionals in a dynamic and fast-paced environment. This Desktop Support Role in an onsite role out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support for Windows devices, Apple devices, and computer hardware.</p><p>• Manage and maintain Active Directory services, ensuring seamless access and security.</p><p>• Configure and deploy software, hardware, and system updates as required.</p><p>• Oversee database management tasks, including updates, backups, and troubleshooting.</p><p>• Implement and monitor configuration management processes to maintain system integrity.</p><p>• Assist in planning and executing system deployments and upgrades.</p><p>• Deliver exceptional customer service while resolving technical issues promptly.</p><p>• Document and update technical procedures to improve team efficiency.</p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support in a dynamic environment. This long-term contract position is based in San Jose, California, and involves assisting users with Tier 1 and Tier 2 desktop support while maintaining a focus on excellent customer service. If you have a passion for solving technical issues and a strong ability to communicate with non-technical users, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 desktop support to end-users, addressing both software and hardware issues.</p><p>• Troubleshoot and resolve problems with devices such as monitors, docking stations, and other peripherals.</p><p>• Provide support for Active Directory, Windows 10, and other Windows-based systems.</p><p>• Manage and resolve service desk tickets in a timely and efficient manner.</p><p>• Offer technical assistance for platforms such as Okta, Zoom, and Slack.</p><p>• Document troubleshooting steps and solutions to contribute to the internal knowledge base.</p><p>• Travel to various sites as needed to provide on-site technical support.</p><p>• Communicate complex technical concepts clearly to non-technical users.</p><p>• Ensure a high level of customer satisfaction by delivering prompt and courteous service.</p>
<p>Our client is seeking a Systems Engineer / Systems Analyst with a strong background in IT Service Management (ITSM) and hands-on JavaScript development skills. This role focuses on configuring, enhancing, and automating ITSM and IVR systems to streamline workflows and improve operational efficiency within a healthcare environment.</p><p><br></p><p>While experience with ServiceNow is highly preferred, candidates with equivalent ITSM platform experience are encouraged to apply. The ideal candidate will have a proven track record of creating customized workflow solutions, developing automation scripts, and integrating systems to support enterprise IT operations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, enhance, and maintain ITSM platforms to enable efficient workflows and automation.</li><li>Develop custom JavaScript scripts for both front-end (AngularJS, UI components) and back-end (automation scripting, business rules, and API integrations).</li><li>Design and implement specialized, custom workflows within ITSM and IVR systems.</li><li>Collaborate with stakeholders to gather requirements, define solutions, and ensure alignment with business objectives.</li><li>Integrate IVR platforms with ITSM workflows to improve call routing and user experience.</li><li>Ensure compliance with healthcare IT standards and regulatory requirements, including HIPAA.</li><li>Healthcare industry experience (required).</li><li>Minimum 3 years of experience in a Systems Engineer, Systems Analyst, ITSM Developer, or similar role.</li><li>Strong knowledge of IT Service Management (ITSM) processes and workflows.</li><li>Hands-on experience developing JavaScript-based automations for both front-end and back-end processes.</li></ul><p><br></p>
<p><strong><u>Role Overview:</u></strong></p><p>The Principal Engineer – Infrastructure is a senior-level technical leader responsible for setting the strategic direction and architectural vision of the organization's IT infrastructure. Reporting to the Vice President of Information Systems and Cloud Services, this role leads enterprise-scale initiatives, ensures infrastructure resilience and scalability, and acts as a trusted advisor to executive leadership.</p><p><br></p><p>This position plays a critical role in aligning infrastructure capabilities with business objectives, driving innovation, and ensuring the technology foundation supports long-term growth and transformation.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead infrastructure strategy, architecture, and execution across cloud and on-prem environments.</li><li>Provide technical leadership and mentorship to infrastructure teams, fostering a culture of collaboration and continuous improvement.</li><li>Oversee the design, implementation, and maintenance of core infrastructure systems including servers, networks, storage, and cloud platforms.</li><li>Act as the senior escalation point for complex technical and security issues.</li><li>Manage vendor relationships and strategic outsourcing partnerships to ensure service quality and alignment with business goals.</li><li>Ensure compliance with security protocols, regulatory requirements, and disaster recovery/business continuity standards.</li><li>Monitor system performance and drive optimization initiatives for scalability and reliability.</li><li>Lead incident and problem management efforts, coordinating cross-functional teams for rapid resolution.</li><li>Maintain detailed documentation of infrastructure systems, processes, and changes.</li><li>Collaborate with Service Desk leadership to improve IT service delivery and user experience.</li><li>Stay current with emerging technologies and recommend improvements to infrastructure and operations.</li></ul>
<p>We are seeking a highly skilled Senior Estimator to lead preconstruction efforts for complex heavy civil construction projects. This role is ideal for a strategic thinker with deep industry knowledge, strong analytical skills, and a passion for mentoring others. You’ll play a critical role in developing competitive bids, managing risk, and supporting business development initiatives.</p><p>Key Responsibilities</p><ul><li>Lead Estimating & Preconstruction: Manage internal and joint venture bid development, prepare detailed cost estimates using AGTEK and HCSS HeavyBid, and present strategies during bid reviews and negotiations.</li><li>Technical Analysis & Risk Evaluation: Interpret project documents, conduct site evaluations, analyze construction alternatives, and identify risks with mitigation strategies to ensure competitive and accurate bids.</li><li>Team Leadership & Collaboration: Mentor junior estimators, assign responsibilities, and work closely with engineers, project managers, and field teams to align estimates with execution plans and company standards.</li><li>Client & Vendor Engagement: Build relationships with clients, vendors, and subcontractors to support business development and secure competitive pricing.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in San Jose, California. In this contract role within the medical devices industry, you will play a key part in ensuring a seamless onboarding experience for customers, from the point of sale to full system integration. This position involves coordinating installations, managing schedules, and resolving customer concerns while maintaining high standards of service excellence.<br><br>Responsibilities:<br>• Coordinate the delivery, installation, and clinical scheduling processes to ensure customers experience a smooth onboarding journey.<br>• Manage sales orders, track progress, and provide timely updates to customers regarding the status of their orders.<br>• Collaborate with cross-functional teams, including sales, finance, logistics, and engineering, to meet customer needs efficiently and accurately.<br>• Address and resolve customer issues related to shipping, installation, or clinical training, ensuring minimal disruptions.<br>• Proactively identify potential delays and implement solutions to maintain the flow of operations.<br>• Maintain and update detailed records of customer interactions, onboarding statuses, and feedback within the CRM system.<br>• Contribute to continuous improvement efforts by suggesting process optimizations based on customer feedback and operational insights.<br>• Coordinate schedules for Customer Engineers and Clinical Trainers to ensure timely installations and training sessions.<br>• Escalate complex issues to management as needed to achieve swift resolutions.<br>• Uphold company standards and policies while delivering exceptional customer service.
