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8 results for Customer Service Representative in Norwalk, CT

Customer Service Representative
  • Newark, NJ
  • onsite
  • Temporary / Contract
  • 16 - 18 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
  • 2026-05-14T00:00:00Z
Customer Service Representative
  • Northvale, NJ
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently.<br><br>Responsibilities:<br>• Enter and update order details, customer account information, and service-related records with accuracy and attention to detail.<br>• Share repair estimate information with customers and help coordinate timely follow-up communication.<br>• Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed.<br>• Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary.<br>• Review incoming fax communications and distribute documents to the correct individuals or departments.<br>• Support day-to-day administrative activities that help the customer service function operate smoothly.<br>• Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • Hoboken, NJ
  • onsite
  • Temporary / Contract
  • 20 - 24 USD / Hourly
  • We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction.<br><br>Responsibilities:<br>• Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits.<br>• Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally.<br>• Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system.<br>• Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience.<br>• Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns.<br>• Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents.<br>• Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts.<br>• Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • Lyndhurst, NJ
  • onsite
  • Temporary / Contract
  • 16.625 - 19.25 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.</p><p>• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.</p><p>• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.</p><p>• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.</p><p>• Handle claims related to damaged shipments and follow through on documentation needed for resolution.</p><p>• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.</p><p>• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.</p><p>• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.</p>
  • 2026-05-15T00:00:00Z
Customer Service Agent
  • New York, NY
  • onsite
  • Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • <p>We are looking for a <strong>Spanish Speaking</strong> Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions related to registrations, general services, and routine support needs.</p><p>• Direct callers to the appropriate call center team or department when issues require additional assistance.</p><p>• Provide timely and courteous support through phone and email while maintaining a positive customer experience.</p><p>• Enter and update customer information accurately in internal records and tracking systems.</p><p>• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.</p><p>• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.</p><p>• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.</p>
  • 2026-05-21T00:00:00Z
Customer Service Manager
  • Bristol, CT
  • onsite
  • Permanent / Full Time
  • 65000 - 80000 USD / Yearly
  • <p><strong>Customer Service Manager</strong></p><p>We are partnering with a <strong>manufacturing company in the Bristol, CT area</strong> to hire a <strong>Customer Service Manager</strong>. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support a team of Customer Service Coordinators and Representatives.</li><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Provide daily guidance, workflow oversight, and troubleshooting support for complex projects.</li><li>Help coordinate team workload and resolve project-related issues.</li><li>Maintain accurate project data and documentation.</li><li>Manage higher-complexity projects and key customer relationships.</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>At least <strong>3 years of experience</strong> <strong> in commercial construction or manufacturing</strong>.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Strong <strong>ERP</strong> and <strong>Microsoft Office</strong> skills.</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul><p>If you’re interested in learning more, please apply today or contact <strong>Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)</strong></p>
  • 2026-05-21T00:00:00Z
Sales Representative
  • Hauppauge, NY
  • onsite
  • Permanent / Full Time
  • 50000 - 55000 USD / Yearly
  • <p>We are looking for a motivated Sales Representative to expand our client base and guide customers through pool installation, renovation, and related service solutions in Long Island, New York. This position blends proactive business development with consultative selling, requiring someone who can identify opportunities, understand project goals, and present tailored recommendations with confidence. The ideal candidate is driven by results, communicates effectively with a wide range of clients, and works closely with internal teams to support a positive customer experience from initial contact through project handoff.</p><p><br></p><p>BASE Salary (as listed) + Commission with no cap **</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue new revenue opportunities through outreach efforts, local networking, referrals, and community-based relationship building.</p><p>• Meet with residential and commercial prospects at their properties to evaluate project needs and recommend appropriate service options.</p><p>• Prepare and deliver tailored estimates and proposals for installations, upgrades, renovations, and other project-based offerings.</p><p>• Cultivate lasting partnerships with customers, contractors, and referral sources to encourage repeat business and future opportunities.</p><p>• Coordinate with internal operations staff to ensure a seamless transition from signed agreement to project execution.</p><p>• Consistently achieve or surpass assigned sales goals by managing activity levels and advancing sales opportunities.</p><p>• Track customer interactions, proposal progress, and pipeline movement accurately within company sales systems.</p><p>• Maintain a strong understanding of service offerings, market pricing, and competitor activity to position solutions effectively.</p>
  • 2026-05-07T00:00:00Z
Sales Representative
  • Stamford, CT
  • onsite
  • Permanent / Full Time
  • 50000 - 55000 USD / Yearly
  • <p>A manufacturing company in Stamford, CT is seeking a motivated and energetic Sales Development Representative / Inside Sales Associate to support business growth through outbound prospecting, cold calling, lead generation, and customer outreach. This role is responsible for identifying potential customers, introducing company products and services, and helping build a strong sales pipeline for our manufacturing operations. We offer a competitive base salary + commissions and company benefits. The ideal candidate is comfortable making outbound calls, communicating with business decision-makers, and maintaining organized follow-up activities. This is a great opportunity for someone looking to build a career in sales in a small, hands on environment where there is uncapped commissions and growth potential. </p><p><br></p><p>Key Responsibilities</p><ul><li>Conduct outbound cold calls to prospective customers and businesses</li><li>Perform general sales outreach through phone, email, and online prospecting</li><li>Identify and qualify new sales opportunities</li><li>Build and maintain a pipeline of prospective clients</li><li>Schedule meetings and introductions for senior sales staff</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems</li><li>Follow up on leads, inquiries, and marketing campaigns</li><li>Research target industries, companies, and contacts</li><li>Develop basic product knowledge to effectively communicate company capabilities</li><li>Support overall sales and business development initiatives</li></ul><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
  • 2026-05-13T00:00:00Z