We are looking for an Operations Processor to join a retail-focused team. This contract-to-permanent opportunity is ideal for someone who enjoys balancing order administration, customer communication, and cross-functional coordination in a fast-paced environment. The person in this role will support daily sales service activities by ensuring orders, shipments, invoicing, and related records are handled accurately and on schedule. Success in this position requires strong attention to detail, a service-oriented mindset, and the ability to work effectively with internal sales partners and customers.<br><br>Responsibilities:<br>• Enter and manage customer orders accurately while ensuring all transactions are completed in time to support monthly closing activities.<br>• Respond to customer questions related to order status, product availability, and pricing with timely and clear communication.<br>• Arrange and monitor product shipments from warehouse and manufacturing locations to help ensure on-time delivery.<br>• Keep records, updates, and supporting documentation organized and completed within established deadlines.<br>• Prepare invoices and follow up with customers regarding billing matters and payment-related questions.<br>• Provide day-to-day administrative and operational support to sales managers to help streamline sales service activities.<br>• Assist with tracking contract details and maintaining annual budget information, including volume and pricing data.<br>• Work closely with internal teams to resolve order, shipment, and customer service issues efficiently while maintaining service standards.

• Experience in order processing, sales support, customer service, or a similar operations-focused role.<br>• Working knowledge of accounting software systems and familiarity with core accounting-related functions.<br>• Ability to support budgeting activities, maintain pricing information, and manage volume-related data accurately.<br>• Experience handling invoice-related tasks, payment follow-up, or check processing responsibilities.<br>• Strong verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders.<br>• High level of accuracy, organization, and attention to detail when managing multiple priorities.<br>• Ability to work on site in Newton, Massachusetts, with flexibility to follow a structured schedule and evolving hybrid expectations.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>