We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
<p>We are looking for a Systems Administrator to help drive technology modernization and operational excellence. We are seeking IT professionals with a strong background in systems administration or infrastructure operations, eager to support mission-critical initiatives and grow into senior infrastructure roles.</p><p><strong>Qualifications:</strong></p><ul><li>2–5 years of experience in systems administration or infrastructure operations; helpdesk/NOC backgrounds with relevant exposure also considered. (Based on general knowledge)</li><li>Proven expertise in Linux system administration. (Based on general knowledge)</li><li>Familiarity with enterprise infrastructure, including storage, virtualization, and networking. (Based on general knowledge)</li><li>Hands-on experience with monitoring systems such as Zabbix, Grafana, or Prometheus. (Based on general knowledge)</li><li>Basic scripting skills (e.g., Bash, Python) and a strong interest in further developing automation capabilities. (Based on general knowledge)</li><li>Excellent written communication for documentation and process development. (Based on general knowledge)</li><li>Ability to respond quickly and decisively during support rotation and system issues. (Based on general knowledge)</li><li>Comfortable leveraging AI tools for troubleshooting, documentation, and automation with a disciplined approach to validating outputs. (Based on general knowledge)</li><li>Growth mindset: eagerness to learn, develop, and advance into senior infrastructure roles over time. (Based on general knowledge)</li></ul><p><br></p>
<p>Join our dynamic technology team as a Site Reliability Engineer (SRE) or Platform Engineer, where you’ll play a central role in building, automating, and maintaining our modern infrastructure across both on-premise and cloud environments.</p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related technical field. (Based on general knowledge)</li><li>3–5+ years of experience in SRE, Platform Engineering, or Systems Administration within fast-paced environments. (Based on general knowledge)</li><li>Strong Python scripting skills. (Based on general knowledge)</li><li>Deep hands-on experience with Kubernetes (deployment, management, troubleshooting); OpenShift experience is a plus. (Based on general knowledge)</li><li>Proficiency with Docker/Podman and internal image management. (Based on general knowledge)</li><li>Solid experience with Ansible and Terraform; Puppet knowledge is helpful. (Based on general knowledge)</li><li>Familiarity with CI/CD workflows; experience with ArgoCD (preferred) or Flux for GitOps. (Based on general knowledge)</li><li>Proficiency with Grafana and Prometheus; exposure to Grafana Cloud/Alloy is desirable. (Based on general knowledge)</li><li>Experience with incident management and on-call tools such as Rootly, Opsgenie, or PagerDuty. (Based on general knowledge)</li><li>Security-first mindset with exposure to DevSecOps practices, including SonarQube, SAST, and CVE scanning. (Based on general knowledge)</li><li>Proven experience with both on-premise and cloud infrastructure:</li><li><strong>On-Premise:</strong> Primary experience with Kubernetes clusters; familiarity with Proxmox is desirable.</li><li><strong>Cloud:</strong> AWS and GCP experience (with a growing footprint), managed via Terraform. (Based on general knowledge)</li></ul><p>If you’re passionate about automation, reliability, and working at the forefront of scalable infrastructure, we invite you to apply.</p>