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2 results for Operations Processor in Naugatuck, CT

Order Processing Manager

East Windsor, CT
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
A global manufacturer is seeking a Order Processing Manager to lead sales order operations and drive a high level of customer satisfaction across the US. This role is open due to growth in North America- being a part of a tight knit team, with a brand new office, and growth potential! Key Responsibilities<ul><li>Lead sales order management, including order entry, tracking, fulfillment, and issue resolution</li><li>Manage and develop a customer-focused team that supports business growth and strong client relationships</li><li>Partner cross-functionally with internal stakeholders in a fast-paced, international environment</li><li>Support customer order processing across multiple business segments</li><li>Play a key role in ERP process improvement initiatives</li><li>Develop and maintain customer service policies and procedures</li><li>Track KPIs, report on performance, and implement operational improvements</li><li>Build strong customer relationships and help ensure on-time delivery through order expediting when needed</li></ul>Qualifications<ul><li>Bachelors Degree- preferred</li><li>Experience in sales order management, customer operations, or order fulfillment</li><li>Background in manufacturing, distribution, or a complex operational environment preferred</li><li>Leadership experience with strong communication and interpersonal skills</li><li>Experience with ERP systems, SAP would be a huge plus</li><li>Ability to work effectively across teams and manage multiple priorities</li></ul> To be considered, apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-08-19T00:00:00Z

Dispatch Operations Manager

East Hartford, CT
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
Dispatch Operations ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. **This position is open due to growth and continuous internal promotion.** Our client, a growing mechanical services company in the Hartford area, is seeking a Dispatch Operations Manager to lead a centralized team and drive day-to-day operational excellence. This is a great opportunity for a hands-on leader with strong dispatch, scheduling, and team management experience. Job Responsibilities<ul><li>Lead, coach, and develop a team of 5-8 individuals</li><li>Oversee daily operations including technician scheduling, customer communication, work orders and services</li><li>Develop and improve standard operating procedures, workflows, and best practices</li><li>Monitor and report on key operational metrics including technician utilization, response times, drive time, and work order status</li><li>Partner across the organization to maintain consistent processes and deliver exceptional customer service</li></ul>Qualifications<ul><li>5+ years of leadership experience in dispatch, service operations, field service, logistics, or a similar environment</li><li>Proven ability to lead teams, manage change, and improve performance metrics</li><li>Excellent communication, organizational, and problem-solving skills</li><li>Mechanical services industry experience is a plus</li></ul> This company prides themselves on longevity, positive culture, and supports their employees with hands on management! If interested, apply today or email your resume to Drew.Schroll@RobertHalf com.
2026-07-24T00:00:00Z