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3 results for Customer Service Representative in Mount Pleasant, SC

Customer Service Representative

Charleston, SC
onsite
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative for a contract to permanent opportunity in Charleston, SC. This position ideal for someone who communicates with confidence, stays organized in a fast-paced setting, and delivers a high level of support over the phone. The person in this role will handle incoming customer inquiries, coordinate service-related communication, and help create a positive experience for every caller. Responsibilities:• Respond to incoming calls promptly and assist customers with questions, concerns, and service needs in a courteous manner.• Coordinate scheduling and dispatch communication to support field service operations and keep appointments running smoothly.• Provide accurate information to customers while maintaining a calm, detail-oriented presence during every interaction.• Manage a multi-line phone system efficiently and route calls to the appropriate team members without delay.• Document customer conversations, service requests, and follow-up details clearly within company systems.• Support customers with service inquiries by gathering details and directing requests appropriately.• Help maintain daily workflow by prioritizing calls, tracking open items, and ensuring timely communication.
2026-08-03T00:00:00Z

Customer Service Representative

Mount Pleasant, SC
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to join our team in Mt. Pleasant, South Carolina in a contract-to-permanent capacity. This position is ideal for someone who enjoys helping customers, solving product-related issues, and working in a collaborative environment with multiple internal teams. The role requires strong communication, sound judgment, and a customer-first mindset to deliver a high-quality support experience. Responsibilities:• Provide timely assistance to customers by answering questions and resolving issues.• Partner with internal departments to address customer concerns and improve service outcomes.• Handle complex or escalated support cases by researching root causes, identifying solutions, and directing matters to the appropriate resource when needed.• Contribute to the improvement of the overall customer support journey by identifying patterns, sharing feedback, and recommending practical enhancements.• Help the team achieve response quality and service targets by delivering accurate, courteous, and efficient support.• Maintain current knowledge of existing offerings and newly released products to ensure dependable guidance for customers and colleagues.• Communicate updates on customer issues clearly and promptly to both internal stakeholders and external customers.• Build productive working relationships with teammates and supervisors while supporting shared service goals.
2026-08-11T00:00:00Z

Customer Service Representative

Walterboro, SC
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Walterboro, South Carolina. As the first point of contact for our customers and vendors, you will play a vital role in ensuring smooth operations and exceptional service. This is a contract to permanent position, offering the opportunity to grow within the organization while contributing to our commitment to excellence. Responsibilities:• Welcome and assist visitors promptly while managing vendor appointments with attention to detail.• Confirm sales orders and ensure accurate entry into accounting systems.• Maintain customer accounts in sourcing databases, keeping records up to date.• Research and select cost-effective freight carriers to optimize shipping processes.• Organize and file sales orders efficiently in customer files.• Coordinate order details with the warehouse team, ensuring timely pick-ups and shipments.• Prepare shipping labels, manifests, and documentation for outbound deliveries.• Support the sales team by providing assistance with various customer-related tasks.• Process inbound and outbound invoices while maintaining accurate financial records.• Manage online orders, update the company website, and sustain relationships with vendors and distributors.
2026-08-05T00:00:00Z