<p>We are looking for an experienced Desktop Support to provide hands-on technical support in Santa Cruz, California. This Contract position focuses on endpoint administration, user support, and systems management across a primarily onsite environment. The ideal candidate will bring strong expertise in Microsoft and Apple device support, directory services, and enterprise infrastructure tools while ensuring reliable day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for Windows and Mac devices, including setup, troubleshooting, and ongoing administrative assistance.</p><p>• Manage device enrollment and policy application through Intune to maintain secure and consistent endpoint configurations.</p><p>• Administer Active Directory and Windows Server environments, supporting user accounts, access controls, and system stability.</p><p>• Assist with domain alignment activities, including UPN updates and device or user enrollment into the appropriate environment when required.</p><p>• Support Microsoft Windows 10 endpoints by resolving operating system, configuration, and performance issues.</p><p>• Maintain and troubleshoot Dell hardware used across the organization, coordinating repairs or replacements as needed.</p><p>• Provide support for Citrix-based access and desktop solutions to help users remain productive.</p><p>• Collaborate with local staff and technical teams to resolve infrastructure and endpoint issues for an environment serving approximately 225 users.</p>
We are looking for a skilled Network & Systems Administrator to support and strengthen a hybrid IT environment in California. This contract opportunity with potential for a permanent role is ideal for someone who combines strong systems administration expertise with hands-on network support and end-user troubleshooting. The role will focus on maintaining core infrastructure, improving platform reliability, and helping advance security-focused initiatives across the organization.<br><br>Responsibilities:<br>• Administer and support Windows-based server environments, ensuring stable performance, availability, and timely issue resolution.<br>• Manage identity and access services through Active Directory and Entra, including user administration, permissions, and policy enforcement.<br>• Provide support for endpoint management tools such as Intune to maintain device compliance, configuration, and deployment standards.<br>• Oversee Microsoft 365 administration and assist with SharePoint organization, maintenance, and content cleanup efforts.<br>• Troubleshoot and support core network components, helping maintain connectivity, performance, and dependable daily operations.<br>• Deliver desktop and user support for Windows 10 environments, resolving hardware, software, and access-related issues.<br>• Maintain and support infrastructure involving Dell technologies and Citrix platforms where needed across the environment.<br>• Contribute to cybersecurity implementation efforts by assisting with compliance measures, security controls, and operational best practices.