We are looking for a Training Specialist to support the development of engaging onboarding and training resources for a growing team in Minnesota. This Long-term Contract opportunity is ideal for someone who can translate existing information into practical, easy-to-use learning tools that improve the onboarding experience. The role will partner closely with sales and training stakeholders to organize content, strengthen meeting materials, and help create a more consistent training approach.<br><br>Responsibilities:<br>• Redesign current reference materials into clear onboarding guides, quick-reference tools, checklists, and interactive learning resources.<br>• Organize and prepare training content so it can be adapted into future learning modules and structured educational materials.<br>• Partner with sales and training teams to refresh onboarding sessions and improve the effectiveness of training meetings for incoming team members.<br>• Support planning for seasonal and role-specific meetings by assembling agendas, presentation materials, handouts, and supporting resources.<br>• Create training documentation that promotes a repeatable and scalable onboarding experience across the organization.<br>• Coordinate details related to training events and meeting logistics to ensure sessions run smoothly and materials are ready on time.<br>• Use Microsoft Office tools, including Excel, to format content, track updates, and maintain training documentation.<br>• Contribute to marketing-related support activities that align training materials with team communication needs.
<p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies. This is an amazing opportunity to join our team in a much-needed position.</p><p><br></p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate.</p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise.</p><p><br></p><p>Primary Responsibilities:</p><p>• Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</p><p>• Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</p><p>• Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</p><p>• Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</p><p>• Provide professional correspondence via email and phone</p><p>• Work efficiently to meet all service level agreements</p><p>• Understand carrier workflows and maneuver carrier websites</p><p>• Work closely with team members to meet common goals and assist when able</p><p><br></p><p>Qualifications / Requirements:</p><p>• Minimum of a High school diploma / GED</p><p>• Strong computer skills; able to type 50+ words per minute</p><p>• Proficiency in Microsoft Office (Word, Excel)</p><p>• Experience with G Suite and Salesforce preferred, not required</p><p>• Experience in related position preferred, not required</p><p><br></p><p>Core Competencies:</p><p>• Ability to provide exceptional customer service</p><p>• Effective time management skills</p><p>• Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</p><p>• Capable of working both independently and in a team environment</p><p>• Excellent organizational skills, attention to detail is a must</p><p>• Ability to react to change in a productive and positive manner</p>
<p>We are looking for a Hybrid Credentialing Specialist to support provider enrollment and credential maintenance for a healthcare organization in Minnesota. This Long-term Contract position focuses on keeping practitioner records accurate, complete, and compliant while coordinating application activity and required follow-up. The ideal candidate will be detail-oriented, organized, and comfortable working directly with providers, health plans, and internal stakeholders to keep credentialing files current.</p><p><br></p><p>Responsibilities:</p><p>• Maintain complete and up-to-date provider files by organizing credentialing documentation and updating records as new information is received.</p><p>• Track expiration dates for licenses, certifications, health documents, and continuing education items to help ensure renewals are completed on time.</p><p>• Prepare and submit initial credentialing and reappointment applications, then follow up proactively to move each file toward completion.</p><p>• Examine incoming applications and supporting materials for accuracy, consistency, and missing information before processing.</p><p>• Communicate with providers to obtain required documents and confirm that all credentialing records remain current.</p><p>• Conduct primary and secondary verifications to validate provider qualifications and supporting credentialing data.</p><p>• Respond to requests from hospitals and health plans by supplying necessary credentialing information for provider files.</p><p>• Protect sensitive records by following confidentiality standards and secure document handling practices.</p><p>• Partner with the credentialing manager to address file discrepancies, application delays, and other credentialing-related issues.</p>
<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team that is <strong>based in Henderson, NV</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>• Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>• Ensure quality and accuracy in every step of the record release process.</p>