2 Results for Maintenance Coordinator Jobs in Milton, MA

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Maintenance Coordinator

Boston, Massachusetts
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Maintenance Coordinator to support day-to-day service operations for a residential property team in Boston, Massachusetts. This role serves as a central point of contact for maintenance-related communication, ensuring service requests are documented accurately, assigned efficiently, and followed through to completion. The ideal candidate is organized, responsive, and comfortable balancing tenant communication, scheduling coordination, and administrative support in a fast-paced environment. Responsibilities:• Coordinate daily assignment of maintenance service requests and route technicians based on urgency, trade, and availability.• Gather clarifying information from residents when needed, including photos or added details, to help define the scope of reported issues.• Review incoming maintenance requests and classify them appropriately to support timely handling and accurate tracking.• Monitor the status of open work orders, update records as progress is made, and keep residents and maintenance staff informed throughout the service process.• Confirm technician arrival and visit outcomes, document whether issues were completed or require additional follow-up, and arrange return appointments when necessary.• Maintain organized administrative records such as invoices, receipts, and related service documentation.• Communicate with vendors, property management staff, and internal team members to support scheduling and service coordination.• Notify residents about planned construction activity, utility interruptions, or other property events that may affect access or services.• Provide administrative assistance to the property manager, including support with lease renewal coordination and other office tasks as needed.
2026-09-24T00:00:00Z

Service Operations Coordinator

Marlborough, Massachusetts
onsite
Permanent / Full Time
60500 - 70000 USD / Yearly
We are looking for a Service Operations Coordinator to join our team in the Marlborough, MA area. In this role, you will help keep service activities running smoothly by managing quotes, orders, billing-related tasks, and customer payment processing. This position works closely with service teams and customers to support parts coordination, maintain accurate records, and deliver responsive service throughout the order and payment cycle. Responsibilities:• Prepare and manage service-related quotations, customer orders, and billing documentation with accuracy and timeliness.• Enter and apply customer payments in company systems to support order release and service fulfillment.• Respond to customer questions regarding pricing, invoices, parts availability, and expected delivery timelines.• Coordinate the movement of service parts and assist internal teams with updates needed to complete service requests.• Track field part usage and maintain organized records to support operational visibility and planning.• Share service updates with customers when needed, including warranty-related information and completed documentation.• Follow established quality and compliance procedures aligned with applicable internal standards and regulated requirements.• Contribute to workflow improvements that increase efficiency across service operations and related administrative processes.• Keep required training current and provide general support to the broader service organization as business needs evolve.
2026-09-24T00:00:00Z

2 results for Maintenance Coordinator in Milton, MA