<p>General Office Associate/ Order Processing</p><p><br></p><p>We are seeking a bilingual General Office Associate for an immediate opening!! Send your resume to brenda.arce@roberthalf</p><p><br></p><ul><li>Assist with billing and invoice processing</li><li>Process customer credits</li><li>Provide customer support regarding orders</li><li>Enter and update order information</li><li>Maintain accurate records and documentation</li><li>Perform general administrative and office duties</li></ul><p><br></p>
<p>We are looking for a dependable Order Processing specialist to support daily order fulfillment activities in Florida. This contract opportunity with long-term potential is ideal for someone who enjoys accuracy, organization, and consistent communication while helping keep customer requests moving efficiently from entry through delivery. The person in this role will work closely with internal teams and customers to maintain smooth operations and timely updates.</p><p><br></p><p>• Enter customer purchase requests into company systems with a high level of accuracy and attention to detail.</p><p>• Review incoming orders carefully to confirm quantities, product information, and shipping details before submission.</p><p>• Monitor order progress and follow shipment activity to help ensure deliveries remain on schedule.</p><p>• Provide customers with clear status updates and respond to routine questions through email and other communication channels.</p><p>• Maintain orderly digital and paper records so documentation is easy to access and audit when needed.</p><p>• Support day-to-day administrative tasks that help the team manage workflow and complete operational priorities.</p><p>• Use spreadsheets, word processing tools, and basic calculations to keep order information current and organized.</p>
We are looking for a detail-focused Customer Invoice & Order Processing Specialist to support order accuracy, invoicing quality, and day-to-day sales operations for a growing consumer products business in Boca Raton, Florida. This position is well suited for someone who enjoys working with high-volume data, resolving exceptions, and keeping orders moving efficiently from entry through fulfillment. The ideal candidate brings strong judgment, a proactive approach to issue resolution, and a genuine interest in improving workflows across customer service and supply chain activities.<br><br>Responsibilities:<br>• Manage incoming customer orders from electronic and manual channels, ensuring timely and accurate processing.<br>• Examine order details for completeness, pricing accuracy, promotional terms, and compliance with customer-specific requirements.<br>• Identify exceptions such as quantity issues, missing information, or mismatched data, and escalate or resolve them promptly.<br>• Validate invoice information, customer deductions, and allowance programs to help maintain billing accuracy.<br>• Review transaction flow in order management systems and address processing errors before they affect fulfillment.<br>• Build and maintain Excel-based trackers, summaries, and reports to support the sales and operations teams.<br>• Generate purchase orders within internal systems, share them with vendors, and confirm receipt when follow-up is needed.<br>• Partner with third-party logistics providers and internal stakeholders to coordinate shipments, fulfillment updates, and order documentation.<br>• Investigate and resolve discrepancies involving orders, shipping activity, and invoicing while keeping relevant parties informed.<br>• Contribute to process improvement efforts by identifying opportunities to streamline workflows and increase operational efficiency.
<p>Robert Half is assisting a client with the search for an Order Processing Specialist to support customer orders, sales order processing, shipping coordination, and inventory-related activities. The ideal candidate will be highly organized, comfortable communicating with customers, and experienced working with SAP and Excel.</p><p><br></p><p>Responsibilities</p><ul><li>Receive and review customer orders, ensuring all information is accurate and complete.</li><li>Process sales orders in SAP, including product information, pricing, delivery dates, and order details.</li><li>Send order confirmations and updates to customers.</li><li>Coordinate with internal teams and factories to ensure orders are processed and delivered on time.</li><li>Communicate with customers regarding shipment delays, order status, inventory availability, and delivery dates.</li><li>Coordinate with the purchasing team regarding incoming inventory and container shipments.</li><li>Arrange shipping and logistics according to company procedures.</li><li>Provide shipping and receiving instructions to the warehouse.</li><li>Provide customer service by phone and email regarding orders, products, deliveries, and inventory.</li><li>Maintain accurate order documentation and customer records.</li><li>Assist with product returns and follow established RMA procedures.</li><li>Help resolve claims involving delivered products or materials.</li><li>Work with the inventory manager to help maintain appropriate stock levels.</li></ul><p><br></p>