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3 results for Call Center Representative in Miami, FL

Boca Raton, FL
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
A growing manufacturer is seeking a Customer Service Representative to join its collaborative team. This is a fully in-office opportunity offering excellent benefits, a stable work environment, and the chance to support nationally recognized retail customers.Responsibilities:<ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Process customer orders, including EDI and manual orders.</li><li>Coordinate with internal teams to ensure timely order fulfillment and shipment updates.</li><li>Respond to customer inquiries regarding orders, shipments, product issues, and returns via phone and email.</li><li>Work closely with warehouse and demand planning teams to resolve order discrepancies and customer concerns.</li><li>Maintain accurate customer and order information within the ERP system.</li></ul>
2026-07-30T00:00:00Z

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. In this role, you will act as a central point of contact for customers while helping internal teams deliver a consistent and responsive experience. The ideal candidate brings strong organizational skills, sound judgment, and a commitment to accurate, high-quality service. Responsibilities: • Serve as a primary contact for customer inquiries, providing timely updates and clear communication throughout the service process. • Partner with departments across the business to help ensure work is completed accurately and within expected timeframes. • Monitor service activity and follow up on open items so customers remain informed on status and next steps. • Review completed orders or service records to confirm charges align with customer agreements and approved terms. • Maintain organized documentation, account notes, and administrative records to support daily operations and reporting needs. • Handle inbound and outbound customer communication professionally, resolving concerns and escalating issues when appropriate. • Support a collaborative workflow by coordinating with internal stakeholders to address service questions, billing concerns, and account needs.
2026-08-10T00:00:00Z

Opa-Locka, FL
onsite
Temporary / Contract
25 - 29 USD / Hourly
This role is ideal for someone with strong order processing, customer service, and operations experience who thrives in a fast-paced environment and enjoys working across teams to ensure orders are processed, shipped, and confirmed accurately. Must be bilingual SpanishKey Responsibilities<ul><li>Process, manage, ship, and confirm customer orders</li><li>Enter and maintain sales orders in SAP with accuracy</li><li>Coordinate delivery timelines, logistics, and shipment updates</li><li>Communicate with customers regarding order status, delays, and product questions</li><li>Partner with purchasing, warehouse, and finance teams to support smooth order flow</li><li>Prepare invoices, maintain order records, and assist with returns and claims</li><li>Support inventory coordination and reporting as needed</li></ul>
2026-08-14T00:00:00Z