<p>We are partnering with a rapidly growing international company who is looking for a Sales Account Manager to drive revenue growth and strengthen customer partnerships across assigned territories in Memphis, Tennessee. This role focuses on expanding existing business, identifying new opportunities, and collaborating with internal teams to deliver responsive solutions for customers in the aviation sector. The ideal candidate brings a strong commercial mindset, analytical sales skills, and the ability to build credibility with key accounts while supporting long-term business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Build and expand relationships with designated customers, developing account plans that support revenue growth and long-term retention.</p><p>• Identify new business opportunities within existing accounts and targeted markets, then convert those opportunities into measurable sales results.</p><p>• Partner with internal sales and support teams to align regional activities with broader commercial goals and customer needs.</p><p>• Prepare recurring sales analyses and performance updates that highlight revenue trends, pipeline health, and areas for market expansion.</p><p>• Meet directly with customers to understand decision-making structures, present solutions, and advance commercial discussions.</p><p>• Create and carry out quarterly travel plans, conduct on-site customer visits, and document outcomes through detailed trip summaries.</p><p>• Represent the company at industry conferences and trade events to strengthen market presence and generate leads with relevant experience.</p><p>• Maintain awareness of competitor offerings, market conditions, and customer demand to support informed sales strategies and ethical competitive positioning.</p><p>• Provide responsive support for urgent aircraft-on-ground requests and other time-sensitive customer requirements when needed.</p>
<p>Our client is seeking <strong>Customer Service/Service Desk Representatives</strong> to support a fast-paced team responsible for coordinating travel and scheduling needs for pilots around the world. This role is ideal for someone who enjoys customer service, problem-solving, and working in a dynamic environment where priorities can change quickly.</p><p>The Flight Service Desk works closely with pilots, hotels, ground transportation providers, and internal teams to ensure travel arrangements are coordinated accurately and efficiently.</p><p>What You’ll Do:</p><ul><li>Coordinate hotel accommodations and ground transportation for pilots</li><li>Make travel arrangements and handle day-of or last-minute changes</li><li>Communicate directly with hotels, transportation providers, and other vendors</li><li>Respond to unexpected changes related to aircraft maintenance, pilot illness, schedule changes, and other operational needs</li><li>Make phone calls to confirm reservations and arrangements</li><li>Monitor and manage incoming requests through a team queue</li><li>Prioritize time-sensitive requests while maintaining accuracy and quality</li><li>Communicate closely with team members through Microsoft Teams</li><li>Provide excellent customer service in a fast-paced, operational environment</li></ul><p>Schedule & Training</p><ul><li><strong>Day Shift:</strong> Starting at 6:00 AM</li><li><strong>Night Shift:</strong> Starting at 6:00 PM</li><li>8-hour shifts</li><li>Some weekend shifts are required</li></ul><p><br></p>