<p>We are seeking a customer-focused <strong>Level 1 Help Desk Technician</strong> to support business users in a fast-paced environment. This role works a <strong>4-day, 10-hour schedule over the weekend</strong> and is ideal for a passionate team player who enjoys solving technical challenges and delivering exceptional customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level technical support to end users via phone, email, and ticketing systems.</li><li>Troubleshoot hardware, software, application, and account access issues.</li><li>Support Microsoft Windows environments, Microsoft Office, Google Workspace, and business applications.</li><li>Assist with user account administration, device setup, and general desktop support.</li><li>Document incidents, resolutions, and escalate issues when necessary.</li><li>Deliver a positive customer experience while maintaining strong communication with users and team members.</li></ul>
<p>Melbourne company is looking for a Supply Chain Analyst. Responsibilities of the Supply Chain Analyst will include, but not limited to the following.</p><p><br></p><p>• Own and maintain procurement reporting, dashboards, and analytics using Power BI and related tools, ensuring data accuracy, consistency, and reliability</p><p><br></p><p>• Develop and manage recurring reporting that tracks purchasing activity, variances, and compliance with established processes</p><p><br></p><p>• Partner closely with IT and Finance teams to improve data quality, reporting automation, and system controls for purchasing and inventory</p><p><br></p><p>• Support and help operate the Supply Chain governance framework, reviewing key metrics, exceptions, and performance trends</p><p><br></p><p>• Identify process gaps, recurring compliance issues, and operational risks, escalating findings and supporting corrective actions</p><p><br></p><p>• Track adherence to Supply Chain policies and proactively identify individuals or locations requiring additional training or reinforcement</p><p><br></p><p>• Collaborate with Operations and Training teams to support rollout of updated policies, procedures, and process improvements</p><p><br></p><p>• Utilize data trends and analytics to proactively flag retraining opportunities or areas requiring process clarification</p><p><br></p><p>• Help document operational processes, internal controls, and standard work to strengthen consistency across the organization</p><p><br></p><p>• Serve as a trusted business partner to Operations, Finance, and Supply Chain leadership, providing insight into purchasing and inventory performance</p><p><br></p><p>• Support enterprise initiatives focused on cost control, operational efficiency, and margin improvement</p><p><br></p><p>• Assist with audits, ad hoc analysis, and strategic projects related to procurement and operations</p><p><br></p><p>For immediate consideration regarding the Supply Chain Analyst position, please send your resume to Andy Poquette, VP - Practice Director. ***You can message me on LinkedIn ( Andy Poquette ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3424.</p>