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4 results for Desktop Support Analyst in McLean, VA

Help Desk Analyst II
  • Herndon, VA
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Help Desk Analyst II to join our team in Herndon, Virginia. This is a Contract to permanent position offering an excellent opportunity to showcase technical expertise and customer service skills. The ideal candidate will provide efficient support for desktop systems, applications, and network troubleshooting while maintaining high standards of service.<br><br>Responsibilities:<br>• Provide technical assistance and troubleshooting for Active Directory and Microsoft Windows environments.<br>• Resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Perform diagnostics and basic troubleshooting on Windows 10 systems and related software.<br>• Deliver clear and precise communication to users regarding technical solutions.<br>• Collaborate with team members to identify and implement improvements to support processes.<br>• Maintain confidentiality when handling sensitive information in compliance with organizational standards.<br>• Build strong working relationships with colleagues and users to foster a supportive environment.<br>• Adapt quickly to new systems and technologies to enhance service delivery.<br>• Execute tasks and follow instructions with precision and attention to detail.<br>• Manage workload effectively, even under pressure, to meet deadlines.
  • 2025-09-03T20:05:32Z
Help Desk Support
  • Washington, DC
  • onsite
  • Temporary
  • 32.00 - 37.00 USD / Hourly
  • <p>We are looking for an experienced Help desk Support to join our team in Washington, District of Columbia. This long-term contract position offers an opportunity to apply your expertise in software development, systems integration, and application analysis to tackle complex projects. You will collaborate with peers, supervisors, and customers to deliver high-quality solutions while adhering to company policies and industry standards.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide deskside support for users based on dispatched service tickets or direct requests</li><li>Perform break/fix support for laptops, desktops, and peripheral devices</li><li>Install and configure specialty software not packaged in SCCM</li><li>Remove devices from the network as directed by security protocols</li><li>Diagnose and resolve printer issues, including toner replacement</li><li>Maintain CMDB entries and manage on-call schedules using ServiceNow</li><li>Participate in daily/weekly meetings for incident and outage management</li><li>Support Disaster Recovery and Business Continuity planning</li><li>Manage user access, entitlements, and privileged access</li><li>Deliver “white glove” support to senior leadership when required, including occasional after-hours support</li></ul><p><br></p>
  • 2025-08-13T13:29:01Z
INFO SECURITY ANALYST IV
  • Washington Dc, DC
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p><strong>SOC Engineer</strong></p><p><strong>Location</strong>: Washington DC</p><p><strong>Clearance: Public Trust (Must be eligible)</strong></p><p><strong>Duration: </strong>6-month Contract to Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled and motivated SOC Engineer to join our cybersecurity operations team. This role is focused on engineering data feed solutions for the Security Operations Center (SOC), implementing SOAR capabilities, and ensuring the health and performance of data integrations through collaboration across technical teams.</p><p>The ideal candidate will bring deep cybersecurity expertise, particularly in network security, SIEM/SOAR platforms, incident response, and threat detection. This position also serves as the backup SOC Lead, stepping in to manage operations, escalations, and leadership communications during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li>Microsoft Sentinel Engineering: Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in accordance with client needs and federal compliance standards.</li><li>Data Integration: Configure and manage log/data feeds from various sources including Fluent Bit, Windows Events, M365, cloud services, and endpoint/security platforms.</li><li>Parsing & Normalization: Develop and refine log parsing rules using Regex, DCRs, and custom transformations to ensure accurate data ingestion.</li><li>SOAR Development: Build automation and orchestration workflows using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripting.</li><li>Threat Detection Engineering: Design and tune analytic rules, UEBA, dashboards, and reports to enhance threat detection and response capabilities.</li><li>Cross-Team Collaboration: Work closely with network, endpoint, cloud, and IT operations teams to onboard new data sources and improve SOC functionality.</li><li>Documentation & Training: Create and maintain documentation for SOC architecture, onboarding processes, and automation playbooks; train SOC analysts on new tools and procedures.</li><li>Process Improvement: Conduct gap analyses and recommend enhancements to SOC capabilities and maturity.</li><li>Incident Response Support: Provide Tier 3 support and assist in complex investigations as needed.</li></ul>
  • 2025-09-05T14:24:22Z
Accounts Payable Analyst
  • Arlington, VA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>A fast-growing renewable energy organization in Arlington, VA is seeking an experienced Accounts Payable Analyst to join its Finance & Accounting team. This role is ideal for a detail-oriented professional who thrives in a collaborative environment and takes pride in ensuring accuracy, efficiency, and strong vendor relationships. The AP Analyst will play a key role in supporting daily accounting operations, process improvements, and team-wide initiatives.</p><p><br></p><ul><li>Process vendor invoices and customer payments with accuracy and efficiency.</li><li>Manage the accounts payable inbox, providing prompt and professional responses to vendor inquiries.</li><li>Maintain up-to-date vendor records, master data, and supporting documentation.</li><li>Prepare and process weekly payment runs to ensure timely disbursements.</li><li>Adhere to accounting distribution schedules and post transactions accurately to the general ledger.</li><li>Perform monthly reconciliations for accounts payable and accounts receivable subledgers.</li><li>Research and resolve discrepancies or incorrect postings.</li><li>Monitor outstanding balances and coordinate with vendors to address issues promptly.</li><li>Identify opportunities to streamline and improve AP processes.</li><li>Organize and maintain accounting documentation in compliance with internal standards.</li><li>Track office supply inventory and liaise with building management as needed.</li><li>Support travel and expense reporting, as well as logistics for team meetings.</li><li>Manage front desk and office reception activities, serving as a professional point of contact.</li></ul><p><br></p><p><br></p>
  • 2025-08-12T18:18:56Z