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2 results for Help Desk Analyst in Madison, WI
- Madison, WI
- onsite
- Permanent
- 70000 - 90000 USD / Yearly
- <p>Robert Half is seeking a detail-oriented Data Analyst for our partner in the Madison area. This role will support data quality, reporting, and governance initiatives within an enterprise ERP environment. This role focuses on maintaining accurate master data, improving data processes, and supporting reporting and analytics efforts across the organization.</p><p><br></p><p>The ideal candidate enjoys working with data, identifying process improvements, and collaborating with stakeholders to ensure data is reliable, consistent, and actionable.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an in-office work schedule (Mon-Fri).</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor and maintain ERP master data to ensure accuracy, consistency, and completeness</li><li>Identify data quality issues such as duplicates, inconsistencies, and missing information and support remediation efforts</li><li>Partner with internal teams to support data cleansing, standardization, and data governance initiatives</li><li>Develop and maintain reports and dashboards to track data quality metrics and operational needs</li><li>Create and maintain documentation including data dictionaries and data definitions</li><li>Support ERP system initiatives including data validation, testing, and migration activities</li><li>Assist with adoption of data management standards, processes, and tools</li><li>Provide support to business users regarding data-related questions and reporting needs </li></ul><p><br></p>
- 2026-04-08T00:00:00Z
- Madison, WI
- onsite
- Permanent
- 90000 - 120000 USD / Yearly
- <p>Robert Half is seeking an experienced Business Applications Analyst for our client in Madison, to support and evolve their internal business systems environment. This role focuses on maintaining application reliability, improving business processes through technology, and partnering with stakeholders to ensure systems meet operational needs.</p><p><br></p><p>The ideal candidate will combine technical troubleshooting skills, business analysis capabilities, and systems knowledge to support enterprise platforms and identify opportunities for improvement. This position collaborates closely with business users, IT teammates, and third-party vendors to ensure critical applications remain stable, scalable, and aligned with organizational goals.</p><p><br></p><p><strong>Core Responsibilities</strong></p><p><br></p><p><strong>Application Operations & Support</strong></p><ul><li>Provide day-to-day support for core enterprise platforms and associated integrations.</li><li>Troubleshoot system issues, coordinate resolutions, and ensure application reliability.</li><li>Monitor system performance and identify opportunities for optimization or improvement.</li></ul><p><strong>Business & Systems Analysis</strong></p><ul><li>Partner with business stakeholders to understand operational challenges and translate them into technical requirements.</li><li>Assist in designing system enhancements that maximize the value of existing platforms while limiting unnecessary customization.</li><li>Document workflows, functional requirements, and system configurations.</li></ul><p><strong>Testing & Implementation</strong></p><ul><li>Develop test plans and test cases for application enhancements and updates.</li><li>Coordinate user acceptance testing and regression testing activities.</li><li>Track and manage defects while working with vendors or internal teams to resolve issues.</li></ul><p><strong>Technology Evaluation & Continuous Improvement</strong></p><ul><li>Participate in evaluating new software tools or technologies that support evolving business requirements.</li><li>Contribute to initiatives that modernize or enhance the overall applications ecosystem.</li><li>Provide technical insight during system upgrades, integrations, and technology planning.</li></ul><p><strong>Project Participation</strong></p><ul><li>Support application-related initiatives from planning through implementation.</li><li>Assist with system configuration, documentation, and deployment tasks.</li><li>Collaborate with internal teams to ensure project deliverables meet timelines and quality standards. </li></ul><p><br></p>
- 2026-04-01T00:00:00Z