<p>We are looking for an experienced and service-oriented Front Desk Coordinator to support daily office operations in Waltham, Massachusetts. This is a Contract position expected to run for approximately 3 months and will play an important role in creating a welcoming onsite environment. The ideal candidate brings strong communication skills, a positive presence at the front desk, and a proactive approach to keeping workplace activities organized and running efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome employees, guests, and vendors with a courteous and attentive approach while serving as the first point of contact for the office.</p><p>• Manage a multi-line phone system by answering incoming calls promptly, directing inquiries accurately, and ensuring callers receive a helpful experience.</p><p>• Coordinate front desk activities and day-to-day workplace support to maintain an orderly office setting.</p><p>• Assist with onsite office needs during the summer support period, helping staff and visitors with questions and general administrative requests.</p><p>• Organize workplace logistics and monitor shared spaces to help the office operate smoothly and efficiently.</p><p>• Communicate clearly with internal teams and external visitors to support scheduling, arrivals, and general office flow.</p><p>• Provide concierge-style assistance by anticipating needs, resolving routine issues, and escalating more complex matters when appropriate.</p>
We are looking for an experienced and dependable Medical Receptionist to support a busy healthcare office. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily patient interactions, coordinate appointments, and maintain accurate information within the practice management system.<br><br>Responsibilities:<br>• Welcome patients at the front desk, assist with arrival procedures, and ensure a smooth check-in and check-out process.<br>• Coordinate and confirm appointments while helping maintain an organized daily schedule for the office.<br>• Respond to incoming phone calls professionally, address routine questions, and direct inquiries to the appropriate staff when needed.<br>• Enter and update patient demographic details accurately in the electronic medical records system, including eClinicalWorks when applicable.<br>• Provide courteous front-office support that helps patients feel comfortable and well-informed during their visit.<br>• Assist with general reception and administrative tasks to keep daily operations running efficiently.