We are looking for an experienced Operations Manager to join a transportation organization in Lowell, Arkansas and provide leadership for a growing service-focused operation. This Long-term Contract position is ideal for someone who thrives in a fast-moving logistics environment and enjoys building efficient teams, strengthening client satisfaction, and improving daily execution. The role offers the chance to influence operational performance, support business growth, and help create a high-accountability culture within a developing division. Responsibilities: • Direct daily transportation activities to ensure shipments are managed efficiently, service commitments are met, and customer expectations are consistently exceeded. • Guide, coach, and support operations staff while creating a team environment centered on accountability, development, and strong service standards. • Coordinate onboarding activities for new customers and help implement solutions that set the foundation for smooth ongoing service. • Build productive partnerships with customers, carriers, and internal teams to resolve issues quickly and maintain reliable communication. • Evaluate current workflows, introduce process improvements, and establish practical operating standards that enhance consistency and scalability. • Work closely with commercial partners to support client retention, contribute to growth efforts, and align service execution with customer needs. • Monitor key performance indicators, service results, and financial outcomes to drive operational efficiency and support profitability goals. • Contribute to transportation planning and pricing decisions by identifying service options that balance customer requirements with operational effectiveness.

• At least 5 years of experience in transportation, logistics, brokerage, supply chain, or a closely related operational environment. • Prior experience leading, supervising, or mentoring team members in an operations or customer service setting. • Practical knowledge of less-than-truckload transportation and the operational demands of a fast-paced freight environment. • Hands-on experience working with carriers, customers, and transportation management or dispatch-related systems. • Strong problem-solving ability with a track record of handling service issues, scheduling challenges, and shifting priorities effectively. • Clear communication and relationship-building skills with the ability to work across internal teams and external partners. • Background in brokerage operations, carrier management, customer service, or transportation planning is highly valued. • Familiarity with customer account support, computer-aided dispatch, call center customer service, job scheduling, and delivering high-quality customer service.

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Lowell, AR
onsite
Temporary / Contract
40.375 - 46.75 USD / Hourly
We are looking for an experienced Operations Manager to join a transportation organization in Lowell, Arkansas and provide leadership for a growing service-focused operation. This Long-term Contract position is ideal for someone who thrives in a fast-moving logistics environment and enjoys building efficient teams, strengthening client satisfaction, and improving daily execution. The role offers the chance to influence operational performance, support business growth, and help create a high-accountability culture within a developing division. Responsibilities: • Direct daily transportation activities to ensure shipments are managed efficiently, service commitments are met, and customer expectations are consistently exceeded. • Guide, coach, and support operations staff while creating a team environment centered on accountability, development, and strong service standards. • Coordinate onboarding activities for new customers and help implement solutions that set the foundation for smooth ongoing service. • Build productive partnerships with customers, carriers, and internal teams to resolve issues quickly and maintain reliable communication. • Evaluate current workflows, introduce process improvements, and establish practical operating standards that enhance consistency and scalability. • Work closely with commercial partners to support client retention, contribute to growth efforts, and align service execution with customer needs. • Monitor key performance indicators, service results, and financial outcomes to drive operational efficiency and support profitability goals. • Contribute to transportation planning and pricing decisions by identifying service options that balance customer requirements with operational effectiveness.
2026-06-03T00:00:00Z

Operations Manager Job in Lowell, AR | Robert Half