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1 result for Help Desk Analyst in Las Vegas, NV
- Las Vegas, NV
- onsite
- Temporary
- 19 - 24 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join a dynamic healthcare team in Las Vegas, Nevada. In this role, you will provide hands-on technical support in a fast-paced environment, ensuring smooth operation of hardware, software, and clinical equipment. This is a long-term contract position that requires strong problem-solving abilities and excellent customer service skills.<br><br>Responsibilities:<br>• Deliver onsite technical support for end-users, including troubleshooting hardware, software, and connectivity issues.<br>• Assist with resolving issues related to desktops, laptops, printers, and specialized clinical equipment.<br>• Handle walk-in support requests efficiently, ensuring a high level of user satisfaction.<br>• Maintain accurate documentation of support tickets and resolutions.<br>• Provide setup and support for mobile devices as part of ongoing initiatives.<br>• Utilize expertise in Microsoft Windows and Office 365 environments to diagnose and resolve technical problems.<br>• Collaborate with team members to ensure seamless IT operations within the organization.<br>• Adapt to a high-volume support environment, prioritizing tasks effectively.<br>• Conduct routine maintenance and updates for end-user devices and clinical systems.<br>• Offer guidance and training to users on basic troubleshooting and system functionalities.
- 2026-03-25T00:00:00Z