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4 results for Cybersecurity Analyst in Jacksonville, FL
- Jacksonville, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking an experienced Security Engineer to design, implement, maintain, and enhance security solutions across enterprise IT environments. This role will focus heavily on network security, Palo Alto firewall technologies, and Privileged Access Management (PAM) while supporting broader cybersecurity initiatives across infrastructure, cloud, and endpoint environments. The ideal candidate has a well-rounded technical security background with hands-on experience implementing security controls, identifying vulnerabilities, mitigating threats, and strengthening an organization's overall security posture.</p>
- 2026-11-10T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 45000 - 50000 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide responsive front-line technical assistance for users in Jacksonville, Florida. In this role, you will address everyday technology issues, support account access needs, and ensure incidents are accurately tracked through resolution. This position is ideal for someone who combines practical troubleshooting ability with strong communication and a service-focused approach.<br><br>Responsibilities:<br>• Deliver first-contact support for workstations, laptops, mobile devices, printers, and commonly used business applications.<br>• Investigate and resolve routine technical issues such as password changes, sign-in failures, software setup requests, and basic network connectivity problems.<br>• Record incident details, troubleshooting steps, and final outcomes clearly within the service management platform.<br>• Route complex or unresolved problems to advanced support teams while providing complete documentation for efficient follow-up.<br>• Support new user setup activities, including account provisioning and access-related requests.<br>• Provide detail-oriented, courteous assistance that promotes a positive support experience for internal or external users.<br>• Adhere to established IT operating procedures, service expectations, and information security guidelines.
- 2026-11-03T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a QA Analyst to support software testing initiatives for a high-visibility enterprise program in Jacksonville, Florida. This role partners closely with development and program teams to ensure applications meet business and technical expectations through thoughtful planning, detailed validation, and clear defect reporting. The ideal candidate brings strong manual testing experience, comfort working with Oracle-based environments, and a collaborative approach to improving software quality.<br><br>Responsibilities:<br>• Assess the scope of testing activities and provide effort estimates for assignments of varying size and complexity.<br>• Examine business requirements, solution designs, and technical documentation to uncover gaps and build effective test coverage.<br>• Develop, update, and carry out structured test plans, test cases, and test scripts that verify expected system behavior.<br>• Log, monitor, and retest defects while communicating findings, risks, and progress to project stakeholders.<br>• Perform functional and regression testing across assigned application areas and summarize outcomes in a clear, organized manner.<br>• Adjust testing approaches as project needs evolve and help maintain alignment between requirements and validation efforts.<br>• Partner with automation specialists to troubleshoot issues affecting automated functional or performance test execution.<br>• Recommend enhancements to quality assurance practices, tools, and reporting to strengthen overall testing effectiveness.<br>• Provide guidance to less experienced analysts and contribute subject matter expertise on critical business applications.<br>• Support project coordination activities, including planning efforts and the configuration or improvement of testing tools used by the team.
- 2026-10-21T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our growing IT team. This role will serve as a key escalation point for desktop, infrastructure, and identity-related support issues across the organization. The ideal candidate has strong experience supporting <strong>Windows environments</strong>, <strong>Microsoft Entra ID (Azure AD)</strong>, Microsoft 365, and end-user technologies while providing exceptional customer service.</p><p>This is an excellent opportunity for someone who enjoys troubleshooting complex technical issues, mentoring junior technicians, and contributing to infrastructure and security initiatives.</p><p>Responsibilities</p><ul><li>Serve as a Tier II/Tier III escalation point for desktop and end-user support issues.</li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong>, Active Directory, and Microsoft 365 environments.</li><li>Troubleshoot Windows 10 and Windows 11 operating system issues.</li><li>Manage user lifecycle activities, including account provisioning, permissions, group memberships, and deprovisioning.</li><li>Support authentication technologies including <strong>SSO, MFA, Conditional Access</strong>, and password management.</li><li>Configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals.</li><li>Support Microsoft Office, Teams, OneDrive, Outlook, and other productivity applications.</li><li>Investigate and resolve hardware, software, networking, and system access issues.</li><li>Assist with device management solutions such as <strong>Intune</strong>, Autopilot, and endpoint security tools.</li><li>Create and maintain technical documentation, knowledge base articles, and support procedures.</li><li>Participate in IT projects, upgrades, migrations, and security initiatives.</li><li>Monitor ticket queues and ensure timely resolution of incidents and service requests.</li><li>Mentor junior support staff and promote best practices across the team.</li></ul><p><br></p>
- 2026-11-06T00:00:00Z