We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with a focus on reducing outstanding balances.<br>• Review and monitor accounts to identify overdue payments and ensure timely follow-up.<br>• Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans.<br>• Maintain accurate and up-to-date records of collection activities.<br>• Collaborate with the billing department to address invoice issues and ensure proper documentation.<br>• Analyze credit data and payment history to assess account risks.<br>• Implement effective collection strategies to meet departmental goals.<br>• Provide regular reports on collection progress and account statuses.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Assist in improving collection processes to enhance efficiency.