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1 result for Front Desk Coordinator in Indianapolis, IN
- Indianapolis, IN
- onsite
- Temporary to Hire
- 18.5 - 19.5 USD / Hourly
- <p>We're seeking a friendly, detail-oriented Medical Receptionist to be the welcoming face of our practice in Indianapolis, Indiana. In this role, you will play a critical part in ensuring efficient front office operations while delivering exceptional service to patients. If you have a background in healthcare administration and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p><strong>Hours</strong>: </p><p>Monday: 6:30 AM – 4:00 PM</p><p>Tuesday: 7:30 AM – 4:00 PM</p><p>Wednesday: 8:00 AM – 5:45 PM</p><p>Thursday: 11:30 AM – 5:45 PM</p><p>Friday: 6:30 AM – 3:00 PM</p><p><br></p><p><strong>Responsibilities for the position include the following</strong>:</p><ul><li>Make eye contact and greet all patients in a kind, enthusiastic, and helpful manner. Have patients sign in and collect necessary information. Advise patients of any delays or wait times.</li><li>Maintain communication with the clinical area to help manage patient flow and keep waiting patients updated.</li><li>Verify and copy/scan patients' insurance cards; ensure the information matches the patient’s medical record. Obtain current signatures when necessary.</li><li>Confirm referral needs with patients and facilitate communication with their primary care providers if referrals have not arrived.</li><li>Maintain and distribute daily patient lists and prepare new patient charts ahead of scheduled visits.</li><li>File completed charts appropriately and assist with chart management daily.</li><li>Assist with scheduling appointments, medical tests, and X-ray studies as needed, following lab work requirements.</li><li>Handle all incoming calls promptly and courteously, transferring as appropriate in adherence to practice telephone etiquette standards.</li><li>Manage reschedule requests and ensure timely patient rebooking.</li><li>Process encounter forms, collect co-payments and balances, schedule follow-up appointments, and always thank patients for choosing our practice.</li><li>Enter new patient demographics, update existing records, and provide notification to clinical areas of any late arrivals.</li><li>Rotate late shifts with front office staff, assist with new patient chart completion, and cover other offices as needed.</li></ul><p><br></p>
- 2026-04-14T00:00:00Z