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1 result for Administrative Coordinator in Henrico, VA

Logistics Coordinator

Oilville, VA
onsite
Contract / Temporary to Hire
21 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Oilville, Virginia. This contract-to-permanent position offers an excellent opportunity to provide exceptional support to customers while collaborating with sales and internal teams to ensure smooth operations. The ideal candidate will excel in handling inquiries, managing orders, and maintaining detail-oriented communication to drive customer satisfaction. Responsibilities: • Deliver accurate and timely quotes to customers, ensuring all details align with established policies. • Respond promptly to customer inquiries and provide detailed product specifications and resources. • Process sales orders with precision, capturing all required details for attachments, parts, and warranty items. • Assist with overdue accounts by supporting collections and following up on past-due balances. • Manage Return Goods Authorizations (RGAs) to facilitate smooth returns and exchanges. • Communicate delivery timelines effectively to customers and ensure expectations are met. • Coordinate with shipping and production teams to ensure orders are processed and fulfilled promptly. • Review and update documentation, including drop-ship folders and open sales orders, to ensure accuracy and timely processing. • Handle revisions to orders by preparing and attaching updated revision sheets for clarity. • Track containers in transit and provide regular updates to stakeholders.
2026-04-17T00:00:00Z