<p>We are looking for a skilled Network Engineer to join our team on a contract basis in Greenville, South Carolina. In this role, you will play a key part in ensuring the reliability and performance of network systems, contributing to the seamless operation of our business. This position requires expertise in network configuration, troubleshooting, and security to support the organization's infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Cisco routers and networking equipment to ensure optimal network performance.</p><p>• Manage and deploy Palo Alto firewalls, ensuring robust security measures are in place.</p><p>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations to optimize network routing.</p><p>• Set up and maintain IPv6 connections, including Internet Control Message Protocol for IPv6.</p><p>• Perform basic network troubleshooting to resolve connectivity issues and maintain system reliability.</p><p>• Establish and maintain Starlink connections to enhance network infrastructure.</p><p>• Configure and optimize firewall settings to protect the network from potential threats.</p><p>• Collaborate with team members to ensure seamless network hardware and infrastructure integration.</p><p>• Monitor network performance and identify areas for improvement to maintain high operational standards.</p><p>• Document network configurations and processes for future reference and compliance.</p>
<p>Robert Half is hiring! We are looking for a skilled Help Desk Analyst II to join our team in the Upstate of South Carolina. In this role, you will play a vital part in ensuring smooth day-to-day operations by providing technical support and resolving issues related to hardware, software, and user accounts. This position offers the opportunity to work with a variety of technologies and contribute to the overall efficiency of the organization's IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Deliver prompt and effective desktop support for users, including assistance with Windows 10/11, printers, and applications.</p><p>• Diagnose and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Manage Microsoft 365 accounts, including Exchange, Teams, SharePoint, and Entra ID.</p><p>• Assist with onboarding and offboarding tasks, such as password resets and permissions management.</p><p>• Escalate unresolved or complex issues to higher-level IT staff or engineers.</p><p>• Document resolutions and maintain clear communication with clients and internal teams.</p><p>• Apply critical thinking to address unfamiliar or challenging problems.</p><p>• Utilize ticketing systems to manage and prioritize support requests efficiently.</p><p>• Provide remote desktop support to ensure user accessibility and functionality.</p><p>• Collaborate with team members to improve processes and enhance service delivery.</p>
