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2 results for Customer Service Representative in Fort Wayne, IN
- Fort Wayne, IN
- onsite
- Temporary to Hire
- 19 - 21 USD / Hourly
- We are looking for a Customer Service Representative to join a team in Fort Wayne, Indiana in a Contract to Permanent position. In this role, you will serve as a key point of contact for customers, providing timely support, resolving questions, and ensuring orders are handled accurately. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering a positive customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, accuracy, and a solutions-focused approach.<br>• Place and update customer orders in internal systems while checking details for completeness and correctness.<br>• Handle a mix of inbound and outbound communication to address inquiries, confirm information, and follow up on open issues.<br>• Investigate customer concerns and work with internal teams to provide prompt, effective resolution.<br>• Maintain clear records of customer interactions, order activity, and service outcomes.<br>• Use Microsoft Excel and related tools to track information, review data, and support daily service tasks.<br>• Provide consistent support that strengthens customer satisfaction and helps maintain efficient service operations.
- 2026-07-14T00:00:00Z
- Fort Wayne, IN
- onsite
- Temporary / Contract
- 20 - 20 USD / Hourly
- <p>A growing organization is seeking a <strong>detail-oriented and reliable Customer Service & Data Entry Specialist</strong> to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.</p><p>This is a great opportunity for someone looking for <strong>flexible part-time hours</strong> with the potential for long-term growth.</p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with <strong>shipment setup and order processing</strong></li><li>Respond to customer inquiries via <strong>phone and email</strong> with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
- 2026-07-16T00:00:00Z