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7 results for Data Specialist Technical Support in Edina, MN

Customer Support Specialist
  • Shakopee, MN
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • <p>Position Overview</p><p>We are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul><p><br></p>
  • 2026-09-25T00:00:00Z
Data Analyst
  • Bloomington, MN
  • onsite
  • Permanent / Full Time
  • 59000 - 60000 USD / Yearly
  • We are looking for a Data Analyst to join a healthcare organization in Bloomington, Minnesota, and turn complex data needs into clear, actionable reporting solutions. This role partners with internal stakeholders to define reporting objectives, develop reliable analyses, and deliver insights that support informed operational and business decisions. The ideal candidate brings strong technical ability, careful attention to accuracy, and a service-oriented approach to improving reporting tools and data usability.<br><br>Responsibilities:<br>• Partner with departments across the organization to clarify reporting goals, uncover the underlying business question, and identify the most effective analytical approach.<br>• Create, maintain, and enhance recurring and ad hoc reports using existing data sources, presenting information in formats that are easy for end users to understand and apply.<br>• Translate user needs into reporting specifications, then coordinate validation and testing to confirm that delivered outputs are accurate and aligned with expectations.<br>• Analyze datasets with appropriate statistical and logical methods to produce meaningful findings that support decision-making.<br>• Explain report content, data definitions, and inclusion or exclusion criteria so stakeholders can interpret results with confidence.<br>• Work with cross-functional teams to identify opportunities for better automation, stronger reporting processes, and more efficient delivery of analytics services.<br>• Troubleshoot reporting issues, correct defects, and implement updates when changes in business logic or system development affect existing outputs.<br>• Maintain documentation for completed requests, update shared libraries and project tracking tools, and support planning activities related to timelines and deliverables.<br>• Perform audits of key reports, assist with analytics database testing, and contribute user stories or feedback to help ensure data accuracy and system performance.<br>• Review report usage trends, provide ongoing user education, and recommend enhancements that increase adoption and improve report functionality.
  • 2026-09-10T00:00:00Z
Data Analyst
  • Maple Grove, MN
  • onsite
  • Temporary / Contract
  • 30 - 38 USD / Hourly
  • <p>We are seeking a detail-oriented and analytical Data Analyst to join our team in Maple Grove, Minnesota. This role is responsible for collecting, analyzing, and interpreting complex data sets to support business decision-making, operational performance, and strategic planning. The ideal candidate will have advanced expertise in Microsoft Excel and proven experience in market forecasting, trend analysis, and reporting.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Analyze large data sets to identify trends, patterns, and actionable business insights.</li><li>Develop and maintain dashboards, reports, and models to support leadership decision-making.</li><li>Use advanced Excel functions to manipulate, summarize, and analyze data, including:</li><li>PivotTables and PivotCharts</li><li>XLOOKUP, INDEX/MATCH, SUMIFS, COUNTIFS</li><li>Nested IF statements</li><li>Power Query</li><li>Data validation</li><li>Conditional formatting</li><li>Advanced formulas and financial/statistical functions</li><li>Build and refine market forecasting models to project sales, demand, revenue, and business trends.</li><li>Partner with cross-functional teams to gather reporting requirements and deliver meaningful analysis.</li><li>Monitor key performance indicators and provide recommendations based on findings.</li><li>Ensure data integrity, accuracy, and consistency across reporting systems.</li><li>Present analytical findings to stakeholders in a clear, concise, and business-friendly manner.</li><li>Support budgeting, planning, and strategic initiatives through data-driven forecasting and scenario analysis.</li><li>Identify opportunities to improve reporting processes and increase efficiency through automation and best practices.</li></ul><p><br></p>
  • 2026-10-01T00:00:00Z
Data Analyst
  • Minneapolis, MN
  • remote
  • Temporary / Contract
  • 20 - 26 USD / Hourly
  • We are looking for a detail-oriented Data Analyst to support fee schedule oversight and claims-related analysis for healthcare programs. This Long-term Contract position will focus on monitoring reimbursement updates, identifying discrepancies, and helping maintain accurate configuration outcomes for a distributed team. Based in Minneapolis, Minnesota, this opportunity is well suited for someone who understands procedure coding, public payer reimbursement structures, and data validation in Excel. Flexible daytime hours are available, and the role offers the chance to contribute to high-visibility operational work in a remote environment.<br><br>Responsibilities:<br>• Review monthly Medicaid reimbursement updates across multiple states and document changes that affect fee schedule accuracy.<br>• Track quarterly Medicare fee schedule revisions and translate findings into clear analysis for internal stakeholders.<br>• Analyze daily claims reporting to identify pricing or configuration issues tied to fee schedules and coding logic.<br>• Investigate variances in claim outcomes by comparing procedure codes, payer rules, and reimbursement references.<br>• Support ongoing fee schedule maintenance by validating data elements used in system configuration activities.<br>• Collaborate with a nine-member remote team to monitor operational trends and help resolve reimbursement-related exceptions.<br>• Prepare organized Excel-based summaries, trackers, and audit files to support routine review cycles and issue follow-up.
  • 2026-09-21T00:00:00Z
Data Analyst
  • Burnsville, MN
  • onsite
  • Temporary to Hire
  • 31.6635 - 36.663 USD / Hourly
  • <p>We are looking for a Data Analyst. In this role, you will turn complex business and project data into clear reporting that helps leaders improve performance, measure progress, and make informed decisions. The position is well suited for someone who enjoys building dashboards, uncovering trends, and working closely with stakeholders across the organization. You will play a key role in strengthening visibility into operations through accurate analysis, practical insights, and scalable reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Examine information from multiple platforms and datasets to identify meaningful patterns, exceptions, and performance insights.</p><p>• Create and refine Power BI dashboards and visual reports that support operational monitoring and leadership decision-making.</p><p>• Develop core reporting tools for business operations, project oversight, and executive-level performance measurement.</p><p>• Produce scheduled and on-demand analyses that translate data findings into useful recommendations for internal teams.</p><p>• Track department metrics and key indicators to highlight progress, risks, and areas requiring attention.</p><p>• Collaborate with managers and business partners to define reporting needs and convert them into effective analytics solutions.</p><p>• Review source data for completeness and accuracy to maintain dependable and consistent reporting across functions.</p><p>• Analyze trends and irregularities to uncover opportunities for process improvement and stronger business outcomes.</p><p>• Communicate findings to management through clear summaries, visualizations, and actionable recommendations.</p><p>• Support project-focused reporting by working with Microsoft Project data and helping streamline reporting through automation.</p>
  • 2026-10-06T00:00:00Z
Desk/Desktop Support Analyst
  • Northfield, MN
  • onsite
  • Temporary / Contract
  • 22 - 27 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users. This position supports daily IT operations by resolving device, software, and service desk issues across a healthcare-focused environment. The role is ideal for someone who can balance responsive support with strong attention to system reliability, security, and user experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for desktops, laptops, mobile devices, peripherals, and related applications.</p><p>• Respond to service desk requests within defined service levels and follow issues through to timely resolution.</p><p>• Install, configure, and maintain end-user hardware and software for employees, providers, and external partners.</p><p>• Diagnose and resolve problems affecting Windows-based systems, device performance, connectivity, and common user applications.</p><p>• Support desktop, mobile, and telecommunications tools to help maintain dependable day-to-day operations.</p><p>• Apply security and compliance practices that align with healthcare IT standards and organizational policies.</p><p>• Assist with technologies that support both patient-facing services and core business functions.</p><p>• Partner with internal IT teams to improve support processes and recommend practical technology enhancements.</p><p>• Contribute to modernization efforts by helping implement updated tools, workflows, and end-user support practices.</p>
  • 2026-10-08T00:00:00Z
Telecommunications Specialist
  • St. Paul, MN
  • onsite
  • Temporary / Contract
  • 63.3365 - 73.337 USD / Hourly
  • <p>We are looking for an experienced Telecommunications Specialist to support enterprise voice and communication systems. This role is ideal for a self-directed individual who can step into an active environment, assess priorities quickly, and keep critical telecom work moving forward with limited oversight. The position offers the opportunity to contribute hands-on expertise across telephony infrastructure, user communication needs, and project coordination while partnering with technical teams and business stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage enterprise telephony activities, including call routing design, auto attendants, hunt groups, number management, and E911 configuration.</p><p>• Take ownership of ongoing telecom initiatives by reviewing current progress, identifying open items, and driving remaining work through completion.</p><p>• Support and maintain IP telephony and UCaaS-related services to ensure reliable voice connectivity across the organization.</p><p>• Coordinate number portability efforts and work with carriers or service providers to resolve provisioning and PSTN connectivity issues.</p><p>• Provide technical guidance on Avaya-based environments and assist with telecom-related changes tied to broader platform updates.</p><p>• Communicate clearly with IT teams, end users, and leadership to share status updates, surface risks, and align on next steps.</p><p>• Travel to company sites as needed to assist with telecom assessments, implementation tasks, or issue resolution.</p><p>• Document configurations, decisions, and action plans to keep telecom operations organized and accessible for stakeholders.</p>
  • 2026-10-09T00:00:00Z