<p>We are looking for a SAP Customer Service Representative to join a busy team in Blaine, Minnesota. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, resolving issues, and keeping communication moving smoothly across multiple departments. In this role, you will support customers with questions about orders, products, and services while helping ensure a positive experience from initial contact through resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions regarding orders, transactions, products, and service-related concerns through phone and email communication.</p><p>• Will be assigned a specific territory that includes global support of many of the organization's largest clients</p><p>• Investigate and resolve customer complaints or disputes with professionalism, sound judgment, and a focus on positive outcomes.</p><p>• Partner with teams across engineering, procurement, production, quality, sales, and shipping to help keep orders on track and customers informed.</p><p>• Provide frontline support for product and service issues, including basic technical guidance and coordination with internal resources when needed.</p><p>• Follow up with customers and internal stakeholders to confirm order details, pricing information, shipment methods, and delivery expectations.</p><p>• Maintain accurate records, update documentation, and complete data entry and order entry tasks with a high level of accuracy.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, track information, and organize daily work.</p><p>• Balance multiple priorities in a fast-paced environment while delivering clear, courteous, and timely communication.</p><p>• Assist with inbound and outbound calls, appointment scheduling, and issue resolution to support overall customer service operations.</p>
<p>We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with benefit products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.</p><p><strong>Call Center Representative Responsibilities:</strong></p><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul>
<p>We are looking for an organized Customer Service Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract to hire position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.</p><p>• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.</p><p>• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.</p><p>• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.</p><p>• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.</p><p>• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.</p><p>• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.</p><p>• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards</p>
<p>We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.</p><p>• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.</p><p>• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.</p><p>• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.</p><p>• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.</p><p>• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.</p><p>• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.</p><p>• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.</p>
<p>We are looking for a Customer Service Representative to support during a busy season. This long-term contract opportunity is ideal for someone who enjoys helping customers, managing order details, and handling a high volume of phone interactions in a fast-paced environment. The person in this role will serve as a key point of contact for customer inquiries while ensuring accurate documentation and responsive service. Responsibilities:</p><ul><li>Respond to incoming customer calls and provide timely, attentive assistance for product, order, and service-related questions.</li><li>Place outbound calls as needed to follow up on customer requests, clarify order information, and resolve outstanding issues.</li><li>Enter customer orders into the system with a high level of accuracy and verify details before processing.</li><li>Assist customers with updates on order status, account information, and general service inquiries.</li><li>Maintain clear and complete records of customer interactions, requests, and resolutions in company systems.</li><li>Work across service and operational teams to address concerns, correct order issues, and support smooth customer experiences.</li><li>Use their system to review information and complete daily tasks efficiently.</li></ul>
<p>We're partnering with a well-established, third-generation family-owned organization that has built a strong reputation for exceptional customer service, long-term employee retention, and lasting relationships within the Twin Cities community. This is an excellent opportunity for someone seeking a stable, long-term career with a company that values teamwork, reliability, and delivering an outstanding customer experience.</p><p><br></p><p>In this role, you'll serve as the central point of coordination between customers and field technicians, helping ensure service appointments run smoothly while providing exceptional support throughout every customer interaction. If you enjoy staying organized, juggling multiple priorities, and being part of a collaborative office environment where your work truly makes a difference, we'd love to connect with you.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Enter and maintain accurate customer and account details in company systems to keep service records current and complete.</p><p>• Coordinate installation and service appointments while organizing technician schedules for efficient daily routing.</p><p>• Welcome visitors, assist with front counter interactions, and provide support for in-person customer needs and product inquiries.</p><p>• Build working knowledge of the company’s water treatment products and services to respond clearly to customer questions.</p><p>• Manage incoming sales and service leads, ensuring timely follow-up and proper assignment to the appropriate team members.</p><p>• Handle phone and email communications effectively, resolving customer concerns or directing requests to the right department.</p><p>• Support ongoing account maintenance by updating information, tracking requests, and helping ensure smooth service delivery.</p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p><strong>Position Description</strong></p><p>We are seeking a customer-focused professional to join a Benefits Administration team supporting members and employer groups with benefit-related inquiries. This role combines customer service, call center support, and administrative responsibilities while helping individuals navigate benefit plans, enrollment changes, account updates, and general benefit-related questions. The ideal candidate is a strong communicator who enjoys problem-solving, learning complex information, and delivering a high-quality customer experience in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound customer inquiries regarding benefits, enrollment, coverage, and account updates.</li><li>Assist customers with benefit-related questions, plan changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple platforms and CRM systems to access and update account information.</li><li>Process benefit-related transactions and administrative requests.</li><li>Deliver exceptional customer service while handling sensitive or complex conversations.</li><li>Partner with team members to ensure service levels and customer satisfaction goals are met.</li><li>Adapt to changing processes, systems, and business needs during peak enrollment periods.</li></ul><p><br></p>
<p>We are seeking a dedicated Customer Experience Specialist to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
<p>We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.</p><p>• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.</p><p>• Assist with client onboarding processes to ensure smooth transitions and effective communication.</p><p>• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.</p><p>• Provide proactive and responsive support for client inquiries regarding investment-related services.</p><p>• Facilitate internal communications for executives, including meeting coordination and administrative support.</p><p>• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.</p><p>• Uphold confidentiality standards for all client and firm-related information.</p><p>• Support executives in streamlining communication and managing priorities related to client services and transactions.</p><p><br></p><p>If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided. </p>
<p>We are looking for a Sales Development Representative to support business growth by connecting with enterprise prospects and creating meaningful opportunities for the sales team. This Long-term Contract position is based in Minneapolis, Minnesota, and is ideal for someone who excels at relationship-building, strategic outreach, and consultative conversations. The role focuses on generating strong interest, coordinating introductory meetings and product demonstrations, and contributing to thoughtful sales planning and forecasting efforts.</p><p><br></p><p>Responsibilities:</p><p>• Identify and engage enterprise-level prospects through targeted outreach strategies designed to generate high-quality sales opportunities.</p><p>• Nurture potential clients by building credibility, maintaining consistent follow-up, and moving leads toward introductory meetings and demonstrations.</p><p>• Partner closely with direct and field sales teams to align outreach efforts with account-focused sales development plans.</p><p>• Lead consultative conversations that highlight business value and uncover prospect needs, priorities, and decision drivers.</p><p>• Support sales planning activities by contributing to forecasting, budgeting, and business modeling efforts that improve decision-making.</p><p>• Coordinate meeting and demonstration scheduling for the sales organization to help advance opportunities through the pipeline.</p><p>• Monitor performance against weekly and monthly activity goals, using results to refine outreach tactics and improve effectiveness.</p>