<p>We are looking for a detail-oriented Program Specialist to support a busy non-profit team in Dayton, Ohio through a Long-term Contract assignment. This role focuses on reviewing applications, entering and updating information accurately, and helping applicants move through the assistance process with professionalism and care. The ideal candidate is organized, service-minded, and comfortable communicating with individuals who may be experiencing stressful circumstances.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming applications for completeness and verify whether applicants meet program eligibility guidelines.</p><p>• Enter, update, and maintain application details in internal records with a high level of accuracy and consistency.</p><p>• Reach out to applicants to obtain missing documentation or clarify information needed to continue processing.</p><p>• Coordinate meetings or follow-up discussions when additional review or client interaction is required.</p><p>• Process assistance applications efficiently to help reduce a high-volume backlog of submissions.</p><p>• Provide courteous and empathetic support to individuals who may be frustrated or facing difficult situations.</p><p>• Manage multiple applications at different stages while meeting timelines and maintaining organized records.</p><p>• Support day-to-day administrative tasks related to program intake and application handling.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>

• Strong data entry skills with the ability to work quickly and accurately.<br>• Previous experience in customer service or applicant-facing support roles.<br>• Excellent time management skills and the ability to prioritize a high volume of work.<br>• Comfortable handling sensitive information with professionalism and discretion.<br>• Clear written and verbal communication skills for requesting documents and explaining next steps.<br>• Ability to remain calm, respectful, and solution-focused during challenging interactions.<br>• Proficiency with computers and routine administrative systems used for data entry and recordkeeping.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>