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2 results for Customer Service Representative in Dayton, OH
- Dayton, OH
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Dayton area company is seeking a professional and customer-focused <strong>Customer Service Representative</strong> for a <strong>4-month contract assignment</strong>. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of <strong>ERP systems</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul><p><br></p>
- 2026-08-07T00:00:00Z
- Dayton, OH
- onsite
- Temporary to Hire
- 16 - 17 USD / Hourly
- We are looking for a Customer Service Representative to join a team in Dayton, Ohio in a contract position with the potential to become permanent. This role supports document intake, eligibility review, and customer service activities by ensuring information is accurate, complete, and handled according to established guidelines. The ideal candidate is organized, detail-oriented, and comfortable managing high-volume administrative work while assisting with inbound and outbound customer communication.<br><br>Responsibilities:<br>• Review submitted forms and supporting paperwork for completeness, accuracy, and compliance with company policies before processing.<br>• Prepare and distribute outbound correspondence and documentation, ensuring each item is aligned with internal procedures and timing requirements.<br>• Examine policy and contract details to confirm benefit coverage, participant status, and eligibility outcomes.<br>• Validate spouse-related fee information and forward confirmed items to the appropriate team for further handling.<br>• Generate recurring reports for internal teams and external partners to support operational tracking and follow-up.<br>• Maintain and update termination-related records so account information remains current and accurate.<br>• Respond to customer inquiries through inbound and outbound communication, providing clear assistance and status updates.<br>• Support additional service and administrative tasks as needed to help meet team goals and daily workload demands.
- 2026-08-07T00:00:00Z