Results for Customer Service Representative Jobs in Danvers, MA

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Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
20 - 26 USD / Hourly
We are looking for a Customer Service Representative to join a busy on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team. Responsibilities: • Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions. • Enter and update customer orders carefully in internal systems, ensuring information is complete and correct. • Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations. • Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates. • Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience. • Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution. • Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace. • Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
2026-10-22T00:00:00Z

Customer service representative

Fitchburg, MA
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships. Responsibilities:• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed. For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 **This role is 100% in office M-F 8-5**
2026-10-01T00:00:00Z

Customer Service Specialist

Wilmington, MA
onsite
Permanent / Full Time
55000 - 73000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-22T00:00:00Z

Member Service Representative

Marlborough, MA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Member Service Representative to support day-to-day branch service operations. This long-term contract position is ideal for someone who enjoys helping members with financial needs, handling transactions with precision, and building strong relationships through attentive service. The person in this role will contribute to a positive branch experience by combining account support, product awareness, and operational accuracy in a fast-paced retail banking environment. Responsibilities:• Manage routine member banking activity, including deposits, withdrawals, transfers, and loan-related payments, with a high degree of accuracy.• Support members with setting up and maintaining consumer accounts, including deposit products and individual retirement account services.• Guide members through consumer lending inquiries and provide assistance during the application process.• Recognize opportunities to match members with suitable financial products and explain available options clearly.• Connect members with specialized services such as digital banking, mortgage offerings, lending solutions, and business banking resources when appropriate.• Follow all applicable credit union policies, regulatory expectations, and established branch procedures to maintain compliance.• Reconcile cash drawers and assist with daily branch operations to ensure smooth and efficient service delivery.• Provide attentive, member-focused service while helping the branch meet performance, service, and sales objectives.
2026-10-19T00:00:00Z

Phone Patient Service Representative

Danvers, MA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Phone Patient Service Representative to support patients and families with responsive, attentive service in Danvers, Massachusetts. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing high-volume phone interactions, and ensuring patients receive accurate scheduling and registration support. In this role, you will serve as a key point of contact for appointment coordination, insurance-related questions, and patient communication while maintaining confidentiality and a positive experience. Responsibilities: • Deliver courteous and attentive phone support to patients, family members, and caregivers, creating a welcoming experience with every interaction. • Review and update patient records, including demographic details and insurance information, to keep documentation current and accurate. • Verify insurance coverage and respond to benefit-related questions with clear, reliable information. • Arrange appointments for primary care and specialty services using Athena while managing portal communications and electronic work queues. • Guide patients through portal access and promote use of online tools that improve communication and engagement. • Address requests, concerns, and service issues efficiently, escalating more complex matters to the appropriate team when needed. • Track provider availability and communicate schedule adjustments, cancellations, and openings to front desk staff, clinicians, and providers. • Share instructions, educational information, and community-based resources that support follow-up care, testing, and referral needs. • Follow organizational policies and patient privacy standards in all interactions and complete additional duties assigned by leadership.
2026-10-23T00:00:00Z

5 results for Customer Service Representative in Danvers, MA