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6 results for Customer Service Representative in Cornelius, NC

Tax Staff - Public
  • Clemmons, NC
  • onsite
  • Permanent / Full Time
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Tax Senior Associate to join our public accounting team in Winston-Salem, NC, where you will support individuals, businesses, and fiduciary clients with accurate filings and practical tax guidance. This position blends hands-on return preparation with research, planning support, and close collaboration across related service lines. The role is ideal for someone who wants to strengthen technical tax knowledge, build lasting client relationships, and contribute to a high-service, team-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and examine tax returns for individual, corporate, pass-through, and trust clients while maintaining a high standard of accuracy and completeness.</p><p>• Research tax rules and interpret guidance to address client questions, resolve filing issues, and support sound planning recommendations.</p><p>• Partner with colleagues in tax, accounting, and financial advisory functions to deliver well-rounded solutions tailored to client goals.</p><p>• Build strong client relationships through timely communication, dependable follow-through, and a consultative approach to service.</p><p>• Recognize opportunities to provide additional tax and advisory support that align with client needs and broader firm growth objectives.</p><p>• Keep current with federal, state, and multi-state tax developments and apply new guidance effectively in client work.</p><p>• Contribute to internal learning, mentoring, and knowledge-sharing efforts that strengthen team capability and consistency.</p><p>• Manage multiple engagements and deadlines efficiently while balancing quality, responsiveness, and client expectations.</p>
  • 2026-07-15T13:54:00Z
Pay Application Specialist
  • Charlotte, NC
  • remote
  • Permanent / Full Time
  • 57000.00 - 62000.00 USD / Yearly
  • <p>Position Summary</p><p>We are seeking a detail-oriented <strong>Pay Application Specialist</strong> to manage the preparation, submission, and tracking of customer billings and pay applications for commercial construction projects. The ideal candidate will have hands-on experience with <strong>AIA billing</strong>, lien waivers, contract compliance, and construction accounting processes. This position works closely with Project Managers, Accounting, and Customers to ensure accurate and timely billing while supporting healthy project cash flow.</p><p>Key Responsibilities</p><ul><li>Prepare and submit monthly <strong>AIA pay applications</strong> using G702/G703 forms.</li><li>Review project contracts to ensure billing complies with customer and contract requirements.</li><li>Track contract values, change orders, retainage, and progress billings.</li><li>Coordinate with Project Managers to gather project completion percentages and supporting documentation.</li><li>Process billing for multiple projects simultaneously while meeting customer deadlines.</li><li>Prepare and distribute conditional and unconditional lien waivers.</li><li>Monitor payment status and follow up on outstanding receivables.</li><li>Reconcile billings, payments, retainage balances, and project contract values.</li><li>Maintain accurate records of contracts, change orders, pay applications, and supporting documents.</li><li>Assist with accounts receivable collections and cash application activities.</li><li>Work with customers, subcontractors, and internal teams to resolve billing discrepancies.</li><li>Support month-end close activities and reporting related to project billings.</li><li>Ensure compliance with lien law requirements and customer billing procedures.</li><li><br></li></ul><p><br></p>
  • 2026-07-09T16:04:37Z
Workplace Ambassador
  • Charlotte, NC
  • remote
  • Temporary / Contract
  • 32.00 - 35.00 USD / Hourly
  • <p>We are looking for an experienced and service-oriented Workplace Ambassador to support workplace operations as the central point of contact for employees, visitors, vendors, and client stakeholders in Charlotte, North Carolina. This Contract position is ideal for someone who thrives in a highly visible, client-facing environment and can help maintain an organized, efficient, and welcoming workplace experience. The role combines facilities coordination, system administration, and operational support, with a strong focus on responsiveness, compliance, and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Act as a primary workplace representative, delivering attentive front-of-house support and building strong relationships with site clients, employees, and service partners.</p><p>• Oversee the full work order process from intake through completion, maintaining accurate records, resolving system issues, and improving workflow efficiency within the facilities platform.</p><p>• Provide day-to-day guidance on Corrigo usage, including setup assistance, troubleshooting, user support, and process standardization for internal teams and vendors.</p><p>• Coordinate preventive and corrective maintenance activities, ensuring work is scheduled effectively and carried out in line with operational priorities and best practices.</p><p>• Perform routine building walkthroughs and shared-space reviews to identify concerns, support compliance efforts, and uphold workplace standards.</p><p>• Partner with facility leadership and key stakeholders to support operational planning, address escalations, and help resolve site-related issues quickly and effectively.</p><p>• Manage vendor interactions by assigning direction, monitoring service quality, and helping external partners use required systems properly while minimizing disruption to daily operations.</p><p>• Maintain asset and inventory information, including equipment history, parts usage, and supporting documentation, while identifying opportunities to improve maintenance planning through data analysis.</p><p>• Create and support digital inspection tools, audit forms, and assessment templates that help facility and engineering teams track performance and maintain consistent procedures.</p>
  • 2026-07-14T12:53:40Z
Collections Specialist
  • Charlotte, NC
  • onsite
  • Temporary / Contract
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a Collections Specialist to support commercial receivables activities for a construction and contractor-focused organization in Charlotte, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage business-to-business collections with professionalism, maintain strong customer relationships, and help protect cash flow through timely follow-up and sound credit judgment. The ideal candidate brings experience working with commercial accounts and is comfortable reviewing credit-related information while partnering with internal teams to resolve outstanding balances.<br><br>Responsibilities:<br>• Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately.<br>• Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner.<br>• Evaluate credit-related information and assist with processing credit applications to support informed account decisions.<br>• Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies.<br>• Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships.<br>• Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate.<br>• Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates.
  • 2026-07-15T18:04:38Z
Collections Specialist
  • Charlotte, NC
  • onsite
  • Temporary to Hire
  • 26.00 - 29.00 USD / Hourly
  • <p>We are looking for a detail-oriented Collections Specialist to support student account billing, cash application, and receivables activities in Charlotte, North Carolina. This contract position with permanent potential plays an important role in maintaining accurate financial records, assisting families with billing questions, and ensuring payments and related transactions are processed efficiently. The ideal candidate brings strong organizational skills, sound judgment when handling sensitive information, and a service-focused approach to communication. This opportunity is well suited for someone who is comfortable balancing collections, billing support, and administrative accuracy in a mission-driven environment. <strong><u>If the candidate holds education or non profit industry experience, that is a plus!! </u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage student and family account activity by posting tuition, program charges, transportation fees, dining balances, and other applicable expenses accurately and on time.</p><p>• Record incoming payments from multiple sources, apply receipts to the correct accounts, and maintain clear transaction histories for adjustments, credits, and reconciliations.</p><p>• Support collections efforts by following up on outstanding balances, monitoring payment activity, and helping coordinate practical resolution plans when needed.</p><p>• Respond professionally to billing and account questions from families and internal staff, providing timely guidance on charges, balances, and payment schedules.</p><p>• Maintain organized financial documentation and ensure account records remain current, complete, and aligned with internal policies for data accuracy and confidentiality.</p><p>• Assist accounting leadership with reporting, account review, and reconciliation tasks to support monthly activity, audits, and other financial oversight needs.</p><p>• Apply donor-related receipts and other cash entries accurately within the accounting system while preserving audit-ready documentation.</p><p>• Contribute to special assignments and peak-period finance projects, including internal reviews and year-end support activities as requested.</p>
  • 2026-07-20T15:49:56Z
CFO
  • Advance, NC
  • onsite
  • Permanent / Full Time
  • 125000.00 - 200000.00 USD / Yearly
  • We are looking for a strategic and hands-on Chief Financial Officer to guide financial operations for an organization. This role is ideal for a collaborative leader who is comfortable working across a broad range of responsibilities, from financial oversight to insurance and risk-related matters. The company offers a steady work environment with a supportive culture that values fresh thinking, growth, and practical leadership.<br><br>Responsibilities:<br>• Lead the company’s financial planning, reporting, budgeting, and cash flow management to support sound business decisions.<br>• Oversee day-to-day accounting activities while remaining actively involved in operational and administrative financial matters.<br>• Manage insurance programs and address risk-related issues as they arise to help protect the organization’s assets and interests.<br>• Partner with colleagues across the office to build positive working relationships and support a cooperative team environment.<br>• Provide executive guidance on financial performance, cost controls, and long-term business strategy.<br>• Review and contribute to tax-related matters, applying prior experience to ensure accuracy and compliance.<br>• Identify opportunities to improve processes, introduce thoughtful new ideas, and strengthen overall financial effectiveness.
  • 2026-07-24T20:38:43Z