6 results for Application Support Engineer in Concord, NH

Application Support Specialist

Chelmsford, MA
onsite
Contract / Temporary to Hire
38 - 50 USD / Hourly
We are looking for an experienced Application Support Specialist to manage and maintain a suite of Microsoft-based enterprise applications. This contract-to-permanent position is based in Lowell, Massachusetts, and offers the opportunity to work on diverse systems while collaborating with internal teams to enhance application performance. The ideal candidate will have a strong background in system integrations, troubleshooting, and user access management. Responsibilities: • Deliver Tier II support for a variety of Microsoft-based business applications, ensuring quick and effective resolution of issues. • Administer and troubleshoot user authentication and configurations within Okta, maintaining secure access across systems. • Facilitate integrations between internal platforms and third-party systems, ensuring seamless functionality. • Utilize SQL to query databases, troubleshoot issues, and validate data integrity without engaging in development activities. • Collaborate with internal stakeholders to identify and resolve application performance issues. • Monitor and support various software applications, ensuring they operate efficiently. • Maintain Active Directory configurations and permissions to support enterprise operations. • Provide technical guidance on Dell and Cisco technologies, ensuring hardware compatibility with supported applications. • Contribute to system upgrades and application enhancements to optimize user experience.
2026-02-25T00:00:00Z

Desktop Support Analyst

Portsmouth, NH
onsite
Permanent
40000 - 60000 USD / Yearly
We are looking for a dedicated Desktop Support Analyst to provide first-line technical assistance to users in a dynamic environment. In this role, you will address hardware, software, and network-related issues, ensuring timely resolution and escalating more complex problems to higher support levels. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional customer service. Responsibilities:• Troubleshoot and resolve basic hardware and software issues involving Windows and Microsoft 365 applications.• Address network connectivity problems, including Wi-Fi and Ethernet, ensuring systems are operational.• Document and track all technical issues using the ticketing system while adhering to established timelines.• Escalate unresolved technical matters to Tier 2 or Tier 3 support teams for advanced troubleshooting.• Assist with onboarding new users, including device setup and system configurations.• Maintain accurate and detailed documentation for all troubleshooting processes and resolutions.• Provide attentive and courteous technical support to users, ensuring a positive customer experience.• Collaborate with team members to continuously improve support workflows and processes.
2026-02-20T00:00:00Z

Applications Architect

Portsmouth, NH
onsite
Permanent
0 - 0 USD / Yearly
We’re looking for a Principal Java Developer to lead the design and development of high‑performance applications in a modern, containerized environment. In this role, you’ll drive architectural decisions, mentor the engineering team, and own the full development lifecycle from concept to deployment. What You’ll Bring:<ul><li>Deep expertise in Java and modern Java frameworks</li><li>Strong experience deploying code to containerized environments (Docker, Kubernetes, etc.)</li><li>Background in building scalable, cloud‑ready services</li><li>Ability to lead technical strategy and guide engineering best practices</li></ul>If you thrive in a hands‑on leadership role and enjoy building robust, container‑first systems, we’d love to connect. Apply today!
2026-02-19T00:00:00Z

Help Desk/Desktop Support Analyst

Auburn, NH
onsite
Temporary
0 - 0 USD / Yearly
Technical Support Team Lead Location: Auburn, NH Level: Experienced / Non‑Manager Overview The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments. The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution. Key Responsibilities Support daily management of support operations, including ticket queues, monitoring tasks, and incident response. Provide operational leadership to ensure work is prioritized in line with SLAs and business needs. Serve as a primary escalation point for high‑priority or high‑impact customer issues. Monitor SLA compliance, response times, and overall support quality. Coordinate workload distribution and coverage during business hours and critical events. Provide direction, guidance, and mentoring to support team members. Track and manage critical customer issues through resolution, including communication and follow‑up. Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution. Assist with refining and documenting support processes, workflows, and operational standards. Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues. Participate in post‑incident reviews and help identify corrective and preventative actions. Ensure customer communications are clear, timely, and consistent. Handle customer data, including PII, with appropriate security practices. Work additional hours as needed to support SLA‑driven or time‑sensitive events. Requirements Degree in Computer Science, IT, Engineering, or equivalent experience. 5+ years in technical support, NOC operations, or software support. Experience in a lead, senior, or acting supervisory capacity within a support organization. Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization. Working knowledge of networking concepts, Linux systems, and software support workflows. Proven ability to make operational decisions without direct managerial authority. Strong organizational skills and ability to manage competing priorities. Excellent verbal and written communication. Ability to work independently while aligning with leadership direction. High degree of flexibility and stress tolerance.
2026-02-26T00:00:00Z

Software Developer

Laconia, NH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a skilled Software Developer to join a growing team in Laconia, New Hampshire. In this role, you will be responsible for creating and maintaining internal business applications. This is an on-site position that offers the opportunity to collaborate closely with subject matter experts and contribute to the development of innovative solutions. Responsibilities:• Develop, test, and maintain multi-tier software applications using PHP, SQL, and MySQL.• Collaborate with stakeholders to analyze business needs and translate them into technical specifications.• Write and optimize complex queries and stored procedures to ensure efficient database operations.• Create user-friendly web applications using JavaScript, HTML5, CSS3, and other front-end technologies.• Implement robust application features and ensure seamless integration with existing systems.• Conduct thorough testing to identify and resolve software issues before deployment.• Document development processes and provide clear user instructions and training.• Work closely with team members to ensure project deadlines and quality standards are met.• Stay updated on emerging technologies and best practices to enhance application performance.• Build and maintain strong relationships with clients and internal teams to ensure project success.
2026-03-09T00:00:00Z

Security Network Engineer

Manchester, NH
onsite
Permanent
75000 - 98000 USD / Yearly
Security Engineer – Manchester, NHWe’re seeking a Security Engineer to join an established team. This role is ideal for someone who enjoys solving complex technical challenges, strengthening security posture, and working across infrastructure and networking environments.Past experience as a Systems Engineer or Network Engineer is preferred. Key Responsibilities:<ul><li>Implement and maintain security controls across network and virtualized environments</li><li>Monitor, troubleshoot, and respond to security events</li><li>Collaborate with IT teams to harden systems, enforce policies, and support compliance initiatives</li></ul>Required Skills:<ul><li>Strong networking experience (firewalls, routing, switching, VLANs)</li><li>Hands-on VMware experience (ESXi, vCenter, virtualization security best practices)</li><li>Understanding of security frameworks and common threat vectors</li></ul>Nice to Have:<ul><li>Experience with SIEM tools, IDS/IPS, or endpoint protection platforms</li><li>Security certifications (Security+, CEH, CISSP, etc.)</li></ul>If you're looking for an opportunity to make a direct impact and work with modern infrastructure, we'd love to hear from you.
2026-03-16T00:00:00Z