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2 results for Customer Service Representative in Columbus, OH

Collections Specialist
  • Troy, OH
  • onsite
  • Temporary / Contract
  • 20.90 - 22.00 USD / Hourly
  • <p>We are looking for a Collections Specialist for an immediate contract position in Troy, OH. </p><p><br></p><p>Responsibilities:</p><p>• Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate.</p><p>• Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution.</p><p>• Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution.</p><p>• Update customer account details, document collection efforts, and maintain clear records of follow-up activities.</p><p>• Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation.</p><p>• Prepare recurring reports on collections performance and accounts receivable status for leadership review.</p><p>• Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes.</p><p>• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.</p><p>• Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts</p>
  • 2026-11-04T14:38:46Z
Credentialing Specialist
  • Columbus, OH
  • onsite
  • Temporary / Contract
  • 25.00 - 28.00 USD / Hourly
  • <p>We are looking for a detail-oriented Credentialing Specialist to support provider enrollment activities for a 2-3 month contract position based in Columbus, Ohio. In this role, you will oversee credentialing, payer enrollment, and ongoing provider data maintenance to help ensure timely participation in Medicare and commercial insurance networks. You will work closely with internal teams, providers, and payer contacts to keep records current, address application issues, and support uninterrupted reimbursement.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and submission of provider enrollment materials for Medicare and commercial payers, including initial applications, renewals, and revalidation requests.</p><p>• Track credentialing and enrollment cases through completion, following up with insurance carriers and managed care organizations to address missing items or processing delays.</p><p>• Maintain provider participation records by updating demographic details, practice locations, benefit assignments, status changes, and terminations as needed.</p><p>• Monitor key due dates for recredentialing cycles, payer renewals, and Medicare revalidation requirements to help prevent lapses in network participation.</p><p>• Investigate and resolve enrollment-related concerns that could interfere with claims adjudication, billing accuracy, or reimbursement timing.</p><p>• Communicate application progress, effective dates, and payer participation updates to stakeholders across billing, revenue cycle, human resources, and clinical leadership.</p><p>• Organize and maintain accurate credentialing documentation, enrollment files, and audit-ready records in accordance with payer and organizational standards.</p><p>• Partner with external payer representatives and internal departments to ensure provider information is complete, compliant, and submitted within required timelines.</p><p>• Contribute to reporting, audit preparation, and continuous improvement efforts related to credentialing workflows and enrollment processes.</p>
  • 2026-11-10T16:58:44Z