<p>We are seeking an IT Site Support Specialist/Junior Infrastructure Administrator to support our local environment. Responsible for maintaining day-to-day IT operations, systems, network, and handling user support tickets. If you are technically savvy and able to operate independently in a fast-paced, fluid environment, please apply: </p><p>Responsibilities:</p><ul><li>Handle IT trouble tickets (Level I/II) - track and resolve</li><li>Provide Windows Desktop support</li><li>Support Active Directory (Level I/II) - Access Controls, Group Membership, Security</li><li>Assist with Microsoft Exchange (Level I/II) - user management</li><li>Microsoft 365 support, including Teams calling</li><li>Troubleshoot File & Print Servers</li><li>Manage software repository and deployment (Windows Deployment Services)</li><li>Deploy hardware (computers, printers, etc.)</li><li>Troubleshoot workstations and third-party applications</li><li>Maintain IT asset register</li><li>Develop and organize technical documentation</li><li>Manage network cabling/patching</li><li>Participate in IT Projects</li><li>Deliver end user technical training as needed</li><li>Provide backup support for site-based IT team members</li></ul><p><br></p>
We are looking for an experienced ERP Operations Manager to join our team in Fort Mill, South Carolina. This is a contract-to-permanent position, offering an excellent opportunity to lead ERP support functions and contribute to the enhancement of data-driven strategies within our organization. The role requires a hands-on approach, strong leadership skills, and the ability to foster structure and improvements in end-user experiences.<br><br>Responsibilities:<br>• Oversee ERP operations, ensuring consistent support and seamless functionality across all systems.<br>• Manage and mentor a team of two direct reports, with plans to expand the team by adding an ERP lead.<br>• Lead efforts to improve the structure and efficiency of ERP support, focusing on enhancing the end-user experience.<br>• Collaborate with cross-functional teams to gather business requirements and implement solutions that align with organizational goals.<br>• Act as a change agent, driving initiatives to modernize ERP processes and data management practices.<br>• Utilize tools such as MySQL, Power BI, and data analytics to support strategic projects, including data warehousing.<br>• Ensure timely resolution of system issues while maintaining a proactive approach to problem-solving and process improvements.<br>• Communicate effectively with stakeholders at all levels, fostering a collaborative and productive work environment.<br>• Work onsite five days a week to provide hands-on leadership and support to the team.<br>• Maintain alignment with organizational objectives by managing resources and priorities effectively.